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Do you have to upgrade to 21T

Ss_blake
Organizer
I currently have the older Optik 4k boxes and are happy with them. If I renew by contract/ term , will telus force me to replace my existing boxes with the 21t/ Jade android based cloud boxes ?

I don’t want to use them as I need IR to control the boxes (distributed AV in the house) and I understand IR control is very unreliable with this box.
1 REPLY 1

A-B
Community Manager
Community Manager

You should be able to for sure. When you renew however, be explicit in telling the agent your plan to keep the existing equipment!