TELUS Neighbourhood

Ss_blake

Does anyone know exactly what hardware is used for the new Google/Android based Telus TV boxes ? Is there an equivalent that usa providers are using (the old box used to be an Arris model) ?

Ss_blake · 03-24-2021

My Marantz receivers plays no audio if I use my TELUS 4K pvr to play “On Demand” content (but all live content works fine). The Marantz AVR shows “Dolby digital” bitstream but zero audio.If I set the TELUS box to output “stereo” on demand content pla...

Ss_blake · 02-11-2021

Why does the TELUS Optik TV iPhone app always list “No live 4k event currently scheduled” on sportsnet 4k (channel 920 in Alberta).On my Optik box there ARE events, such as Edmonton oilers game on 920. I just want to be able to set them to record fro...

Ss_blake · 01-16-2021

Is there any way to control the current TELUS Optik 4k box (aka Arris VIP5662W) with anything other than IR codes ?It’s ironic this is an IPTV box and you can’t use IP (Ethernet) control ! What about RS232 ?I would like to integrate this using home a...

Ss_blake · 06-07-2020

My two Optik 4K boxes are hardwired to gigabit Ethernet. Great internet speed confirmed. After 5-10 seconds, the video freezes and an error screen pops up “Television Signal Has Been Lost”. If I change the channel the video comes back for a few secon...

Ss_blake

I have been having the same problem on many different web browsers over the last few weeks. I assume it’s something Telus needs to fix on the backend

Ss_blake

Thanks. Hard to find specs on Technicolor Jade. Will it allow legacy control via an IR remote ?This may still be needed in residences that have central AV media racks with distributed audio/video and control systems ex Crestron.https://www.androidtv-...

Ss_blake · 03-30-2021

Does anyone know the difference then between “Dolby Surround” and “Dolby Digital Plus”? Aren’t they both simply 5.1 ?

Ss_blake · 03-30-2021

My 4K optik pvr gives THREE options for audio output1. Stereo2. Surround sound3. Dolby digital plusWhat’s the difference between Surround Sound and Dolby digital plus ? Aren’t they both digital?

Ss_blake · 06-07-2020

My router and managed switches are Araknis which all support multicasting. However, there are many multicast related settings that seem to be ISP specific. Could you or anyone else point me to these specific multicast settings that Telus requires ?If...

TELUS Neighbourhood

User Statistics

User Activity

Hardware for new Optik google

No digital audio with on demand content

No Sportsnet 4K on Optik TV app

TELUS 4k box : only IR control ?!

Wired optik 4K box loses video repeatedly

Re: Telus TV+ in Browser - State that I need to Subscribe

Re: Hardware for new Optik google

Re: No digital audio with on demand content

Re: No digital audio with on demand content

Re: Wired optik 4K box loses video repeatedly