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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
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  • 43 replies
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Optik TV

When will there be availability for Optik TV on 10th Ave. New Westminster B. C.? We have Fibre optic into the house.

CFenn by Neighbour
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Resolved! Bonus offer included?

I changed one of my five channels in Pik and there was an option to select 'Bonus offer included' for no money. But there are no pictures or explanation. Anyone know what this is? Cheers and stay safe!

Problem acquiring license error: 0x80000002 for crave content via Samsung TV

My package includes Crave tv but when I used my brand new Samsung to watch OpticTv I have licencing problem. When I go to channel 404 I can't see any Crave content. I always get On Demand the message Problem acquiring license: 0x80000002 pops up. But...

bwot by Neighbour
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  • 6 replies
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Resolved! Missing Episodes On Demand

What happened to the latest season of it's Always Sunny in Philadelphia, Season 15. They were available a week ago but no longer anywhere.

Resolved! Satellite remote

How do I order a new remote for my satellite receiver

Missing Episode

Episode 7 of Station Eleven has been missing for a week. Episodes 1-6, 8 and 9 are there but no episode 7.

On demand

HBO max on demand Station Eleven is missing episode s1e7. E1 to 6, 8 and 9 are there, can anyone pls confirm ?

Blanket by Neighbour
  • 2346 Views
  • 3 replies
  • 1 kudos

Resolved! Airplay

Can I not watch optic tv on Apple box using iPhone airplay and optic tv app. Get error sorry playback is not available

Spike77 by Neighbour
  • 6121 Views
  • 3 replies
  • 0 kudos

HBO and Crave

Is it possible to watch HBO and Crave that’s included in my Optik pkg from another country?

Schentag by Neighbour
  • 1488 Views
  • 1 replies
  • 0 kudos

Is there any way for me to watch my shows at the cottage with no internet

I am trying to download my favourite shows on Optik to a computer or save to a dvd so I can watch them when I am at my cottage with no internet access. Is there any humanly possible way to do this? I can record the shows to my dvr on my tv, but I nee...

jnetvan by Neighbour
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  • 1 replies
  • 0 kudos
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