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Telus TV+ app on apple tv

MrMeatball
Neighbour

Hey, 

 

I have client who we have set up with apple tvs, running the telus tv+app. 

The client has had nothing but issues with the recordings section, and now that we have it figured out it seems that 15-20 mins into watching a recorded show the audio goes out of sync with video. 

 

What's the fix for this? 

1 REPLY 1

TELUS_Support
Community Manager
Community Manager

Hey @MrMeatball - I personally have this setup and don't have any issues. I recommend deleting the app and re-download it to see if that fixes the issue. Otherwise they may need to contact our tech support team.

 

- Eric