Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
While watching programming from Telus TV+ (versus programming streamed from Netflix, Apple TV+, etc.), we encounter frequent instances where the sound drops out for 5 seconds or so, while the video is fine. Has anyone else encountered this? If so, we...
I am planning to stick with the legacy Telus Optik 4K box (VIP5602), as opposed to "upgrading" to the new Telus 21K based Android box. I have heard the video qualitry/compression is not as good on the Android box, and there are some bugs to to work o...
Hi! Season 11 episode 3 of Alone is missing on demand. Will it be on there soon?
Just wondering, noticed that SN 4k wasn't showing the NHL Draft like it said it was supposed to. It was showing the Blue Jays game. Not sure if a Sportsnet thing or Telus thing?
I have been watching the series Tracker on my demand but now I can not find it at all. Has the series been taken off Demand?
My Mother is blind. She is not able to listen recorder programs. i need help to know any way i can control TELUS tv box through my android phone . any app or any hardware. Thanks
With our new Telus Home Services I can’t use my headphones with Crave (which comes for free with this service). All other apps on the TV work fine with my headphones. I have talked to Telus technical services and they throw up their hands. They say i...
And idea why Episode 8 of Season 9 of TV Series When Calls the Heart is Missing?
As part of my channel line-up with Telus I have Amazon Prime.Thinking of changing my channel lineup (too expensive) but still want Amazon Prime, how do I switch my Telus Prime channel billing to Amazon Prime?
Hello,I'm hoping someone might have experienced a similar issue as me or have some input of what else I can try to fix the problem... I have a VIP5662W PVR and 2 VIP5602WT wireless boxes. Several weeks ago I first noticed that 75% or more of my subsc...
