Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Latest topics

Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 0 replies
  • 2 kudos

-Chinese Multicultural JIG TV Channel 2856-

2856 JIG is a great channel. I really enjoy it. For our summer day light savings time, the channel is somehow still in Standard Time because the feed is in Beijing Timezone. Is it possible to adjust the Program Guide on this channel to be one hour ea...

Just wondering.

Any chance that Telus has a way to check out or preview different tv channels? So many to choose.

Pitchblack by Friendly Neighbour
  • 4 replies
  • 0 kudos

Resolved! Streaming Optik tv from iPad min 6

I have Optik tv on my iPad mini 6 I connect an av adapter to my iPad mini 6 then hdmi cable to my tv trying to stream Optik tv on my iPad mini 6 to tv is it possible to do this get error message - screen recording playback is not available when scree...

Garygary by Neighbour
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  • 0 kudos

Resolved! Centre Ice channel guide not displaying game info

Not on any of our boxes and not on the Optik app. Since it’s happening on an iPad app as well as the tv boxes in our home, I suspect it’s a Telus problem. A bit inconvenient, Telus please fix this! Thank you!

IFC Films Unlimited

I have been watching the free preview of IFC Films Unlimited which is now ended but for the life of me I cannot locate a price or if this channel is included in a package. I'm not sure who designed the website but it's horrible for finding channels a...

Season 1 episode 1 True Blood

Is anyone else having an issue with this? I can play other episodes but not the first one of the first season. It's annoying because I want to start from the beginning.

Stylo by Just Moved In
  • 3 replies
  • 0 kudos

Latest Episodes On Demand

Lately, I’m noticing that certain episodes for some of the shows I watch are taking forever to be added to On Demand! I’ve been waiting over 2 weeks for the latest 90 Day Fiancé episodes, and they still haven’t been added even though they aired awhil...

erikam by Just Moved In
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  • 0 kudos

recording series

I tried setting up recording "Blue Jays in 30" as a series, but nothing gets recorded. I can record it as an episode, but not as a series. Why is that?

BobbyGee by Friendly Neighbour
  • 6 replies
  • 0 kudos

Missing episodes

Friends episodes 23 and 24 of season 9 are on Crave online, but not on my TV Crave on demand.

Lkarasick by Just Moved In
  • 1 replies
  • 0 kudos