Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
The slim remote that came with my 4K PVR and 4K satellite box send out a IR signal that I was able to "learn" with my Universal Remote (URC MX-600). But it doesn't actually do anything to control the Optik box(es). Any solution out there? (And before...
What is the newest PVR model? I have to replace my PVR and since I will lose all of my recordings I want to ensure that I receive the newest mode. Thank you in advance.
I'm looking for a downloadable Free Preview list. Anyone know where I can find it. I know about chan 5 but would like a reference.
A TELUS support agent recently advised me that they would add some VOD credits to my account as compensation for an issue.Is there somewhere I can go on the STB or online to see if they have been processed, how many, expiry date, etc?
Is anyone else having problems watching Global BC, channel 104?Seems to be freezing, skipping, generally **bleep**ty to watch.
I've noticed that the oval LED around the power button on the front of the unit is a solid bright yellow colour rather than green. Same with the link light. Everything I've read states these should be green. I'm not having any problems with the funct...
Recently, telus had a promo for redeeming on demand credit for optic tv, after redeeming credit for 7 points, you would receive the 7 points back. I had decided to take this offer, however I had never received my points back. I've been saving these p...
Will MLB Extra Innings be available this year? And for how much?
I don't have any audio after turning on the cable box/TV/receiver/amplifier. There is video, but no audio. After re-booting the cable box, there is audio. I obviously don't want to re-boot numerous times per day and I hope there is a solution. This s...
I want to use my friends telus PVR to watch some shows she has recorded Can i simply take the box and plug it in to my tv? i use shaw blue curve
