Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 126 replies
  • 5 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 43 replies
  • 7 kudos

Season 1 episode 1 True Blood

Is anyone else having an issue with this? I can play other episodes but not the first one of the first season. It's annoying because I want to start from the beginning.

Stylo by Just Moved In
  • 3 replies
  • 0 kudos

Latest Episodes On Demand

Lately, I’m noticing that certain episodes for some of the shows I watch are taking forever to be added to On Demand! I’ve been waiting over 2 weeks for the latest 90 Day Fiancé episodes, and they still haven’t been added even though they aired awhil...

erikam by Just Moved In
  • 0 replies
  • 0 kudos

recording series

I tried setting up recording "Blue Jays in 30" as a series, but nothing gets recorded. I can record it as an episode, but not as a series. Why is that?

BobbyGee by Friendly Neighbour
  • 6 replies
  • 0 kudos

Missing episodes

Friends episodes 23 and 24 of season 9 are on Crave online, but not on my TV Crave on demand.

Lkarasick by Just Moved In
  • 1 replies
  • 0 kudos

Recordings disappeared after reboot

My PVR wasnt working (it indicated it was still taping shows from last night and wouldn't record any current shows), so I reboot the main pvr box. That said once it rebooted all my recordings disappeared, however it is recording my currently schedule...

CC-123 by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Programming slimline 2 to amazon fire TV

hello everyoneHaving trouble programming the Slimline 2 to the new Amazon Fire TV, no codes found in the manual or in google search. And the search function will find one that can turn the TV off (but not back on) can change input, but no other funct...

ribbertw by Organizer
  • 11 replies
  • 0 kudos

Telus Rewards

I was wondering if anyone else has been keeping an eye on the ps5 contest, through the Telus Rewards page?The contest had ended Jan 31/22, but stayed on the "Current Contests" section for at least 6 weeks. Now the contest has disappeared, with no "wi...

Optic TV Box has Client error after update

All my Optic TV Boxes are showing "client error" after they did an update from Telus. Nothing is working! Spent two hours on the phone with a tech rebooting everything multiple times. to no effect Now they are saying it will take a week for a tech to...

HandyMark by Just Moved In
  • 2 replies
  • 0 kudos

Optik on LinkSys Ax4200 Stopped working.

Hi,I have been running my optik box off my Linksys router for months with no problems and suddenly it no longer works.Currently I am on adsl with the T3200 connected to my linksys mesh router (MX4200) . The optik box has been hard wired to my main no...

Brad4 by Neighbour
  • 3 replies
  • 0 kudos

optik tv computer

your account has reached the limit of active streams. how do i stop playback on one of my other devices?

bobby604 by Just Moved In
  • 1 replies
  • 0 kudos
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