Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I've had channels added to my account three times that I did not add, is this an issue with anyone else?
Hello, I am having a new problem with Telus Optik. When I'm in the Guide, I used to be able to hold down Ch-Up/Ch-Down to continiously page scroll the guide. I would simply hold the button down and the guide would scroll up and down, I didn't need to...
As I mentioned in the Internet forum I am moving to an area with out fibre. How many streams will I get on copper? Thanks.
The Optik TV app information says `in Western Canada' but there really is nothing other than that. Is there some CRTC or other tech issue that prevents a TELUS subscriber from watching content they pay for on their phone/mobile device/computer that h...
i turned on my tv then the 4k box (VIP5602W). its on hdmi 1 i have white snow on my screen with a thin black line from top to bottom. ( the tv makes a fuzzy poping sound when the snow is on the screen)i have rebooted the box and my internet modem (T3...
My video signal stops and I keep receiving the following error message: Your television cannot support HDCP video over your high definition connection (H1001). TELUS tells me to reboot the modem and PVR which I have done. I have also tried a new cabl...
How do I complain about the "Watch next episode" they added to the remote, when I click the stop button, when watching a show on PVR? Instead of just continuing to watch my show, by quickly click the OK button, and having it "Resume", there's a new i...
Wondering if Centre Ice will kick back in for the covid season? If not, how is one to view eastern games in the west without being blacked out
Why am I unable to view this channel in the app but able to watch on my TV? I’m watching the channel right now but if I try to watch through the app it tells me I’m not subscribed?
Why have my channels changed. I require crave t.v.
