Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
A recent change to the Optik guide added a "new" badge to distinguish new episodes from reruns. This is an excellent feature. However, the "new" badge does not appear in the guide in the Apple TV app, nor on the online guide at https://telustvplus.co...
When will the new Optik TV + app be available on Roku Devices? Rather than replace my old Cisco and Technicolor STBS with the new google boxes i rather just install the app onto the roku tvs themselves.
After the recent update to the above on an Apple Ipad, I can no longer view my Recorded or Scheduled recordings on the Ipad.The same issue shows up when I go to record a program. I reveive the message “Could not add recording”.However, when I go to t...
According to NBA.ca there are 3 NBA games on Canadian broadcasters scheduled for today. 2 on SportsNet, 1 on TSN. None show up in the program grid. I’m subscribed to SportsPack. I found one on SN NOW. Q: did something change in the distribution model...
Can I connect an Arris DVR to a bridge router Netgear R7000 which I bridged to T3200 Telus Router? and will this work? is there something about a multicast signal that it can or can't handle? I don't have the option to hardwire DVR to T3200. Does Tel...
Wondering if there is a way or if there is a pending software update so I can program the new Telus TV+ Google remote, to control volume via my AV receiver? Love the new service, just would like more function from the remote.
Is Telus internet required for the new Cloud PVR?
My aunt is disabled. We bought a new tv so she could control it with her voice based on what Telus advertised. "Get hands-free voice control of your Optik TV with TELUS Home Assistant Action .... Dwayne Benefield, Senior Vice-president, Connected Hom...
My fiancé and I were really excited to watch the latest season of 1000 pound best friends, but season 2 is missing the entire first part of the season. On both the Telus tv app and in the on demand section of Telus box. Episodes 1-5 (excluding episod...
I posted yesterday about seeing an ad on tv for the new services from Telus and the post was removed. Why?
