Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Game Show Network (GSN) and Switched Theme Pack

I was trying to watch this channel (370) yesterday and could not get the HD feed. I thought this was odd because I was getting the small picture channel feed when in the guide. I was also given the green box option of watching in SD. Seemed like a gl...

PVR recording and playback

My Optik pvr has just developed a problem with playing back recordings. Older recordings play ok but recent ones occasionally freeze for several seconds and then resumes. Part of the program is missed during the freeze. My guess is this is an issue w...

Poor TV Service

What's up with the poor tv connection and inadequate follow up? I moved into my own home back in August. Found out the neighborhood isn't setup for high-speed so had to settle for old copper. This forced me to lower my service. Since moving in, I've ...

batty49 by Just Moved In
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Crave +

I have the Crave + Movies + HBO package. Wondering why a number of movies still appear to cost $$$? For instance, I see that Crave recently added the entire James Bond collection. Yet when I try to watch one, there appears to be a charge to do so. Di...

Axeman21 by Just Moved In
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Resolved! PVR recordings not accessible on mobile devices

I notice from my own personal experience and from previous posts that PVR recordings are not accessible on mobile devices unless it is VOD recorded programs. Why would a company like Telus not offer something that, in my opinion, is a fairly basic a ...

Resolved! Yellow and green lights flashing from the back of Optik box 24/7

Why does the yellow and green lights on either side of cable from modem flash (very brightly) 24/7, whether the box is on or not. The link light is always on as well. Everything works, but since the box is in a room where people sleep it is very dist...

DebS6 by Neighbour
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Resolved! Slimline 2 Remote won't power on/off both box and TV

Hi there, I have been trying to configure my remote to power on and off both the TV and Optik TV Box at the same time. I am using a Sony Bravia X900H TV and have configured the remote using code 1466.Afterwards I also tried setting the remote to use ...