The wait time calling in is very poor. People pay an awful lot of money
for cell phones and plans in this country and to have an average of 20
plus minutes to get through is just not acceptable by any standards. I
have called the center multiple time...
This is the first time I have had this problem. Suddenly my phone will
not get service (for texting and calling). It is not my location, as I
have been all across my town and nothing. My data is off (made sure of
that) and I can't think of anything e...
Hello Neighbours, My wife has a Samsung S8+ and she is not getting some
SMS messages from non telus phones. I test with my Telus phone and she
gets all my messages. I have tried a few things that i could think of
but to no avail. Does anyone know of ...
Hi, I have a Telus pre-paid, and I recently changed my plan from starter
10 to simple 22 due to insufficient messages. However I have tried
calling someone just now, and it says "your balance is insufficient or
you don't have a plan, please call #123...
My plan is up for renewal in December 2017. There is $21 owing on my
iPhone 6 and you would not unlock it for free. For me to upgrade to an
iPhone 8 and stay at the same tier ($85), you wanted $429. To spend $229
to upgrade, I would have to spend $95...
The CRTC has ended the locking of devices to telephone companies as of
December 2017. My device was paid off 06OCT2017. If I get this unlocked
now, it’ll be a $50 donation to Telus. Is Telus unlocking devices at
their partners for free in December? O...
My device balance is $0 after this month and I'm just wondering if my
plan will continue to be effective. Do I need to renew my plan, or can I
keep using my phone with my current plan even after the device balance
has been fully paid off?