01-26-2023 02:49 PM
I got a call from +1 (866) 558-2273, Telus Business Mobility Support, the caller said? Is this legit?
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02-02-2023 12:23 PM
@SudeepManandhar Just like @WestCoasterBC mentionned the 1-866-558-2273 is the legit number to the mobility care team, however, the + sign before it can lead it to be spoofed number. Hope this helps.
01-26-2023 07:07 PM
More then likely a spoofed caller id with the " + " before the actual number.
01-27-2023 10:40 AM
Any unexpected call from a company claiming to have an issue with your account means they should have access to your account information if it's legitimate. This means they should be able to give other information like your billing address or account number. Ask them for that (do not provide it yourself). If they can't provide the additional info then it's a scam so just hang up.
01-27-2023 11:29 AM
@SudeepManandhar I searched the TELUS data-base for the number you provided. The first result was an article on scamming and phishing. I would say with 99% certainty that your caller is a scammer. Thank you for remaining vigilant, and remember that TELUS will never ask you for details that you have already provided to us, we will only ask you to verify who you are. 😀
01-27-2023 11:32 AM
@SudeepManandhar I searched the TELUS data-base for the number you provided. The first result was an article on scamming and phishing. I would say with 99% certainty that your caller is a scammer. Thank you for remaining vigilant, and remember that TELUS will never ask you for details that you have already provided to us, we will only ask you to verify who you are.
02-02-2023 12:23 PM
@SudeepManandhar Just like @WestCoasterBC mentionned the 1-866-558-2273 is the legit number to the mobility care team, however, the + sign before it can lead it to be spoofed number. Hope this helps.