Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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promotional calls, offer something new

I received a call from Telus offering a $500 credit towards a telus mobility plan. and i really dont need or want that. what i do need or want would be a month of free internet, or a free house camera to add to our smarthome.I was also upset that the...

TreeB by Neighbour
  • 6 replies
  • 1 kudos

Fraud investigation

Hi, I got this new iPhone 14 plus Telus mobility plan from a designated Telus mobility centre and my account was suspended due to suspicious usage less than 6 hours after setting up the phone. I have sent all the required documents via email and want...

Resolved! Sim Activation & Billing Cycle

My new sim was mailed on November 29 and which I still havent received. But when I checked My Telus account, it shows that the billing cycle has already started as of December 02. My question is that how can you charge me for the days I dont have the...

SIM Card

I lost my phone, and now I have to buy a new SIM card. How do i activate it

hnhdnh by Neighbour
  • 1 replies
  • 0 kudos

Resolved! Arttificial-Stupidity will never be competitive

I tried to phone 310-1212 and all got was Artificial-Stupidity on the line with which I did not get anywhere. I cannot find a single email address for Telus Mobility or Telus anything. What I want is paper billing to continue being delivered by Canad...

Re: Cell Phone Plan

Hi,I have lived in a cell-block out area since 2008. Since then, I have had a basic 'flip phone' with a SIM card, as I only use for emergencies. I just recently (within 3 months) had a confusing situation. I was just on a 'top up $10 month plan' if i...

Cory5540 by Neighbour
  • 2 replies
  • 0 kudos


Does any one know if hot spot is free I have data with my phone line but I posted on add asking if any one knew sites or company with out contract for data they said use hot spot . if I use hot spot on my tablet not sure how this works the wifi kind ...

HOTROD2024 by Helpful Neighbour
  • 1 replies
  • 0 kudos

Potential 5G Tower Site - Madawaska Valley, ON

Dear Friends, I travel quite a bit for my work and often through Madawaska Valley area which is notoriusly bad for mobile reception especially south of Pembroke and north of Bancroft. I have complained for several years but nothing has been done. My ...