Reactive with the same SIM card
I lost my service today and need to revalid my SIM card.
Latest topics
60$ connection fee
Why don’t they tell you in store that you can get discounts online after you ask them if there better discounts online, there a 60$ connection fee and if you buy online you don’t have to pay, called Telus to inform them and ask for my discount and th...
Is a monthly rate plan mandatory for prepaid account now?
I see "If you choose a new prepaid rate plan, using your service as pay-per-use without a prepaid rate plan will no longer be available. You will need to maintain a prepaid rate plan to continue enjoying your service." in Available plans and features...
North Vancouver Cellular signal is weak. 1 bar, 4 blocks from Lonsdale.
Recently have noticed that the signal strength in North Vancouver is worse than ever. Phibbs exchange. 1 bar.4 blocks east of Lonsdale, 1 bar.Inside or outside calling is terrible. I have lived at the same house for 25 years, and it has never been ov...
Resolved! Rude Telus Telemarketers
Does this happen others? At 10:34 am today I picked up a phone call from someone that identified themselves as Eric from Telus. He started with "How are you doing today?" He spoke so fast, I asked him to repeat it, which he did. I responded "I'm quit...
Resolved! Telus text promotions?
Does anyone else get text promotions from Telus? The latest one they were offering was $25 for 6gb of data if you switched to a rate plan. After calling the number in the text, they went through confirming my name and address. Then they asked for my ...
Unable to access tou.tv
HelloWhen I try to subscribe to tou.tv i get an error that my account is not eligible error code: 2006 We have 2 mobility plan in quebec we should normally have access Thanks
Voicemail not working through iPhone
I cannot seem to access my voicemail when dialling 1 or using the Carrier Voicemail button on iPhone. The only way I can access my voicemail is to dial my own number. I have an iPhone 15 pro max if that matters.
Resolved! SIM card esim
I was away so got an esim all was good came home went to delete it but it deleted my actual sim too? Now it’s saying no sim I tried taking out my sim and re entering but that didn’t work tried going on the account and devices and changing SIM card bu...
Getting Charged for local calls on an unlimited calling plan
Hi, I want to start with that fact that I very disappointed with the Customer Service that TELUS provides under the name of premium service. Impossible to get a hold of a real person and the BOT keeps throwing around every question until it has no mo...
