Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Latest topics

Overcharging and Contract Issues

Since November 25, my girlfriend and I have been strung along by Telus for an entire week. We visited the Telus store at UBC on Monday to ask about Black Friday deals. The staff recommended what they called "the best deal ever"— which now was a JOKE....

failed switch my home phone number to new mobile number

I am following guide "Subscriber phone number change", filled all my information and submit, and got a error message "[FailureReason [code=PV-413, description=numberPortItem.dslActionCode IS REQUIRED, field=numberPortItem.dslActionCode]]". Please adv...

YanQ by Neighbour
  • 373 Views
  • 2 replies
  • 0 kudos

Unable to get Any Proper Service from Telus

This whole year trying to connect or speak to Telus Rep has been nothing shy of horrendous LIP SERVBICES waste of two hours everytime. And everytime I called to questiont hge bill my discounts and benefits got removed. from &lesss than $100 bill I no...

selrizvi by Neighbour
  • 628 Views
  • 4 replies
  • 0 kudos

Mobility for good

Hello, I applied for Mobility for good and received a confirmation code, I don’t know how and where to use the code. Could you please explain if there is a way to transfer my current number to Telus and use the code to get the discount? thanks

Mohbme by Neighbour
  • 396 Views
  • 1 replies
  • 0 kudos

Account Frozen and Order on Hold

Just signed up for 4 lines and devices and yesterday. During the call, rep had advised me that I was eligible for additional shared data sims for tablet and pixel watches on each line as I activated pixel 9 devices. Told me to call back the next day ...

Sumguy by Organizer
  • 1209 Views
  • 8 replies
  • 0 kudos