Why TELUS Mobility is so reluctant to provide me copy of contract whereas I received my contract copy for Home internet and phone instantly . Is it a double stand ? I am trying to switch from Rogers to TELUS and I agreed a bundle offer for both servi...
I just completed a transaction wtih a EPP sales rep, Alirio D. I tried calling back into the line, but noone answers. Not one time did he mention the connection fee charge, until I asked. Then he said he could offer $30 off the $60 fee but he proceed...
Just trying to verify if this phone call I received offering a promotion is legitimate. They also sent me an email from [email protected] seems a bit odd, and I didn’t want to share credit card info until I could verify. Thanks!
I just got a new iphone with Telus.I set up my voicemail as outlined and it seemed to work.BUTI have had people say they left me messages but my messages still say 0 messages.I tested and had my wife phone and leave a message. She did but my account ...
I've been with Telus since 2017 and I changed to an iPhone 13 a year before the 5G came to Telus. I believe my iPhone has 5G capabilities but when I go to settings, I can only see LTE and 3G. Do I need to change my SIM to get the 5G network?
I just signed up for Telus prepaid. I'm currently roaming in Australia and am not receiving texts or calls.How can I talk to someone about fixing this? I called 1-855-251-2601, as instructed by the Telus prepaid setup, but a recorded message said tha...
I’m wondering how I would go about having Telus contact me to discuss leasing land in rural manitoba where there is absolutely no service, and inquire about having a tower put up. I have 65 acres of agricultural land.
My name is shivamkumar bhojani , in my business line there were 6 people , in july 2023 , one outside party made fraud in my line for $1400 , i reported more than 10 times to telus customer service , they have same replay we escalade your case and no...
I am located in Port Alberni BC. Has there been a change in towers, configuration or service of some type for the area? I have been a Telus mobility user for years and for the past several months I've noticed that my service signal across now 3 diffe...
The first week of January I lost my place to stay, ended up in the shelter system here in Toronto and suffered a severe mental health crisis. My Samsung Galaxy S23 device was lost/stolen during this time. After reviewing records, a Telus rep during o...
