TELUS Neighbourhood

Sim card order

I ordered a simcard LAST month on the 30th, it says shipped and still hasn't showed up! Was getting Telus a mistake ?

International talk and text on prepaid?

Hello everyone, for a backup phone I need a simple (rarely used) international voice and text solution. I got prepaid talk & text 100 because I was told in the shop that it also works internationally. I'm outside the country right now and all I see i...

I need a new data plan

Im trying to get some data on my phone but the lowest option on mytelus is 75GB for 60$ which is a lot more than what i need and too expensive for me. The only other option is pay per use which can also get pretty pricey. The virtual assisstant isnt ...

un suspend a number in my account

hello, I suspended a number on my account by accident, can anyone help please how to reactivate the number on the network. thank you in advance

2 Sim cards

I have recently upgraded to a new iPhone. I want to use my old iPhone as a backup device. Telus sent me a blank SIM card with the new phone. Can I activate the new SIM card and have it on my old phone? Or will the other SIM card deactivate?

stream plus

hello .... i had susbscibed to telus stream+ and apple tv + , i canceled the service before the month finish and when i opened my telus acount i saw on my receipts the TELUS Stream Plus and Apple TV+ purchase total and after 2 days of canceling i saw...

SMS feedback question received. I didn’t use the service

At 19:01 I received a sms question. (See below). I didn’t use any call in service this past 2 weeks +. Not sure what’s going on.TELUS (Free SMS): 3 quick questions about your recent experience will help your service! How would you rate the performanc...

How to remove voicemail service

Sim Card Defective or Damaged?

Hi!This is Urgent!Bought a new phone (Uniherz Tank2), inserted existing Sim card - cannot receive phone calls with a ring, they go directly to voice mail. Went back to old phone, re-inserted the same Sim card, cannot receive a phone call with a ring,...