Waterdown is a town within the City of Hamilton and wireless coverage here is terrible. I haven't had a cell phone pick up 3G service in over a decade, but here we are. How is this acceptable in 2024?I'd understand if I was in a completely isolated r...
Hi, I'm new to Telus and having the worst experience so far. I was assured by the sales person who opened my account that my SIM card would arrive at the end of last week. This was crucial to me as I am moving tomorrow. Alas, no card ever came, and I...
Hello, I have had on-going issues with my TELUS mobility data service (and Bell) while within my workplace and other buildings (Costco, Walmart, etc) in which data is slow and continually drops to 3G without me being able to restore it to LTE or 5G. ...
I keep on getting calls from people with South Asian accents about Telus Mobility promotions. I've already complained to Telus Mobility and they told me that they will put my number on the no contact list. Despite this, I still get calls. Just five m...
I recently cancelled my subscription and my bring it back device was due to be returned. My cancellation email said that I can return my device to a store or contact telus to arrange shipping. The store said they couldn't do anything for me. After an...
Over the past year I have noticed my cell service has gotten to be terrible. Data is worse yet! It used to be I would have to turn off my wifi home( we have satellite internet) and browse over data, now my crappy wifi seems better than the data I pay...
I recently set up call control on my account and tested it out by calling from a number not on my accepted list. It worked great except it only plays the prompt to select a number to connect the call in English. Does it not offer a French prompt? Cou...
Just got this with my new plan last week. I’m trying to figure out how long I have to redeem it just in case it expires but I can’t seem to find anything on a time period for redemption. I already have a year sub to Disney that expires in March so I ...
I was convinced to change to Telus July 4, 2024. It has been an absolute nightmare dealing with customer service. I am continually being charged for services I have not received. The last few times they blamed me for not changing the service over. It...
I've ported in my number from Bell and follow the process online. It asked to choose for a service and I choose one of the phone number in my account and it say's that nothing will happened or change on that account. Followed the process filled in th...
