Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Resolved! Advertisements

Why does telus insist on sending me advertising for services/deals that I already have? you'd think by now they'd have an algorithm to only send to non subscribers... especially if those subscribed can't get the deal..... its like hey here's a deal y...

Resolved! call back

scheduled a call back for today at 2pm on Nov 30 from the drop down window Telus suggested. No Call......... geeze waste of my time.

rhondaT2 by Neighbour
  • 3528 Views
  • 4 replies
  • 0 kudos

Past Account

I was a past customer from Telus in 2018. Since my account went to collections I have consolidated the amount owing. Unfortunately I do not have the Account #, I do not have old bills for it either, is there a number I can call?

Contact customer service

Hi,How difficult is it normally to reach a customer service rep in your experience? I signed up for a couple lines 8 days ago. I have tried to phone three times, with the longest in hold for 80 minutes while I watched most of a World Cup match, befor...

Uberpete by Friendly Neighbour
  • 11464 Views
  • 3 replies
  • 0 kudos

5G connection problem after switched provider.

Hello,I have problems with 5G connection.after switched 4 phones from Bell mobility to Telus mobility 3days ago, since then we barely connected 5G connected and switch back to LTE+, LTE and 4G. I never had problems with Bell.when I restarted connect ...

sklee60 by Neighbour
  • 3403 Views
  • 3 replies
  • 0 kudos

Can't roam

I have a pixel 4a and have easy roam enabled however I am unable to make a roaming connection in Germany. I have tried removing sim, checked Ap settings, turned phone off and on multiple times and even did a network reset at Google supports suggestio...

Dond by Neighbour
  • 1903 Views
  • 2 replies
  • 0 kudos

Mobile Phone

Good afternoon, I have been trying to rectify a situation since Tuesday November 22, 2022 at 9:30. I am a fully serviced Telus client and also recently moved my corporate phone over from Rogers. The corporate plan became a personal plan at Telus. On ...

Chi0058 by Neighbour
  • 2867 Views
  • 3 replies
  • 1 kudos

Internal referral discount vs upgrade plan?

Hi, I just signed up with Telus a month ago with $85 25G 5G plan. I also have Telus internal referral discount when I sign up. There is currently a black Friday 100G 5G plan for same price. If I switch to this plan, will my Telus internal referral di...