Mobility Services
Forum discussion about TELUS Mobility services and solutions.
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Resolved! Unlock from abroad

Hi,I bought an iPhone 5s locked to Telus a couple weeks ago from a guy in Manitoba where I stayed for some time. He had it for much longer than those 90 days, so it should be eligible for unlocking.Can I do that from abroad, though? I am in Europe no...

Blackyyy by Just Moved In
  • 1 replies
  • 0 kudos

Telus Web store hassle

I am starting to get really annoyed at trying to get a simple question answered . What the status of my phone order is. It is to a point I know longer want the **bleep** phone and want it canceled. The number that was given to me I have been trying t...

Tmh177 by Neighbour
  • 3 replies
  • 0 kudos

Resolved! Pay as you go

My sum was registered. It had been a few months sense I topped up. I can't figure out how to re register my son or whatever so I can top up. Help?

JBLEE by Just Moved In
  • 1 replies
  • 0 kudos

Device Balance and Bill Adjustment

I have 4 months left on my contract. Is it true that if I keep my current phone, even after my device balance is $0, I still have to pay my full monthly bill as if I were still making payments to a device? Or will my bill be adjusted and lowered beca...

Resolved! VPN and cellular bands

Hello, I've been plagued with a problem for a while now... I have a personal VPN at home on my Synology NAS. I also own a Google Pixel bought from Telus last year. Before using thay phone, I could connect to my VPN without any problems (using a Nexus...

Majesty00 by Just Moved In
  • 3 replies
  • 0 kudos

Apple Watch Series 3

Does anyone know when Telus is going to activate the number share for Apple Watch series 3???? Its says coming later this year but when???

VoLTE in Quebec City

As of today, I made calls via LTE, in Quebec City. I have an iPhone 7 Plus and I have no clue if this is specific to Quebec City or widespread across the province. So YMMV.