Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Latest topics

Resolved! Cancellation after a month?

Hello, Couldnt find any answer on the website for that. Say I'm going to stay a month in a place where there is no wifi.Can I just subscribe to the mobility peace of mind ultra connect plan for 115$ with unlimited data, without being on contract?If n...

Rick0 by Just Moved In
  • 1 replies
  • 0 kudos

Unused Data

Why can’t we carry over unused data?

CJ3 by Just Moved In
  • 2 replies
  • 0 kudos

sms messages from Iphone 7

I recently deleted a sentimental text from early in the relationship with my gf. How do I get it back?

JDR by Just Moved In
  • 1 replies
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Cellphone service

No Matter where I am I’m only getting one bar of service, and 3G only my data will not work at all anyone else experiencing this?

Jlee15 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Home Phone Credit

Hi, I will soon order a mobile device with a 24 months payment plan and put an end to my home phone services with Telus. That said, I currently have a considerable credit on my account as it was overpaid in the past. Do you know if it is possible to ...

S-L by Just Moved In
  • 1 replies
  • 0 kudos


I'm looking for a Telus representative to help me set-up my sim card. I'm not sure if my phone is unlocked or not, but I have the unlock code in hand from the previous carrier (Koodo). Everything I've read says it should prompt me to enter the code o...

Kali by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Cell signal

I consistently have one bar or less in my house... whether by a window or further inside house... sometimes when talking , signal is question ... who would be the right person/department to contact about this problem?On a side note ...

Oldgrocer by Just Moved In
  • 7 replies
  • 1 kudos

Switch to Peace of Mind plan

Hello,I'm not sure if I'm missing something, how do I switch to one of the unlimited plans? My 2 year contract ended in November 2019 yet anytime I tap on change plan the peace of mind or simple share plans are not listed, only the plan I have with t...

Resolved! Is telus still providing 3G or only LTE ?

Hello, I live on the north coast (north of Port Hardy) . I have a cell service booster (Wilson AG SOHO 60) . It works with 3G but not with LTE . Does anyone know if Telus still provides both 3G and LTE to the remote coastal communities or do they pro...

Soizic by Just Moved In
  • 2 replies
  • 0 kudos