We were at Wilderness Village Campground west of Rocky Mountain House over the May long weekend. The cell service was non existent. The campground was busy but not crowded like it xan be during July and August. This is a huge safety concern as 911 is...
Has anyone else been charged a one time fee for an “activation fee and fee for the SIM card” directly to the vendor that set up your Telus account? It added up to almost $160 for me when transferring services for 4 lines. I only realized it when thes...
i was browsing thru chrome and was tricked to put my phone # to see a video got billed 4.99$ even after when i realized the fraud and cancelled thru SMS number provided same moment, I hope i am not going to be billed again if that happen i will cance...
I own a CPAP device which uses Telus 3G to connect to my provider. According to what I read online Telus 3G support will end by December 2025, but the wording is a little fuzzy. It sounds like it will be phased out by 2025.The modem on my device stil...
im trying to access my voicemail but every time i call it the automated voice tells me that i need to enter my "mailbox number" which i dont even know what that is, i have tried entering my phone number and any codes i can think of that i linked to m...
Why do I get charged when sending messages using Google Messages (RCS)? I am not using a SMS service. I am even using Wi-Fi, no data plan.
Hi friends, New to the forum, and very excited to be here! Wanted to share an exciting opportunity with the group! My team is focused on product innovation in the Mobility space. One of our goals this year is to revisit some of our older products and...
Hi, I just bought a prepaid Telus card. I would like to set up an automatic payment every month. I tried 3 different credit cards. I get an error each time. Is there an issue with the credit card payment solution on the Telus website? Thanks,Arthur.
Been at this for a while, hopefully someone can guide me in the right direction!I have had the same cell number as long as I can remember.My partner of 15 years suggested about 5 years ago to move my number to his plan.Long story short... We had a fa...
Hello I am curious how many are frustrated with telus and the super slow slow down speeds? I have the best plan they offer and after 10 days the service is terrible then I suffer for the rest of the month with unusable service can't with news or vide...
