All of a sudden, telus flagged my device and when i called up agent told me that your IMEI is clean and everything is working fine. i was using this phone for a long time, not sure why all of a sudden it was flagged. Called up Telus many times but no...
I have been a loyal Telus customer for 11 years since I moved to Canada from the US. I recently spent 4 gruelling hours trying to organize a new phone because my iPhone 12 Pro started to have microphone problems. It turns out I my contract had expire...
I received an email from Telus on Thursday (April 27 2023). The email title is: Important information about upcoming changes to your accountThe email says: We’d like to keep you informed of upcoming changes to your mobility account, affecting the fol...
I have a phone that supports Visual Voicemail, and I'm on the Unlimited 25 5G+ plan, which includes Advanced Voicemail. What is the difference between the two, and would the Visual Voicemail be an addon? Also, why does Telus charge for this feature i...
Add me to the long list. Have been trying to reach a rTelus epresentative on repeated billing errors since October. 2022No email. No one answers the MyTelus phone line. Interest and charges piling up which will never be paid.How bad is it? It's easie...
Hey Everyone!My partner has the Samsung Galaxy S10 on TELUS have had RCS chat features enabled.I had a Samsung Galaxy S10 on Freedom Mobile and had RCS chat features enabled. I switched to TELUS and brought my phone over / BYOD plan and can see RCS, ...
Just curious moving into a new condo in Alberta and will get some new services with Telus; got a pretty good deal that I was told I could get more if I ended up going on telus/koodo for mobile service. I currently am on phonebox / rogers and it's ext...
Can someone clarify this to me? I'm looking at a plan upgrade but just want to understand a couple items in the new plan. Unlimited Domestic & Int'l Text- Is there a fee to send a text to Italy for example while within Canada? I called Telus to ask a...
I hate to ask this, but...I feel like Telus should be doing more on their end to block or screen callers. It could just be my number, but it's literally to the point where I want to scream in frustration. Trust me if I had a better way to do this, I ...
I was not watching my funds and accidentally left only $4 left on my account, which was not enough to renew for this month (Talk & Text 15). After receiving this notice today, I added $25 to top up my account. I received a text confirming this but it...
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