I live on a small Island in BC, very rural, and have had the Smart Hub for about 1 month. I'm only getting 2 bars at best. The hub is upstairs near a window. There are trees all around which may be affecting internet connection. Would it help to get ...
I have the pay and talk 10 plan which gives me 50 minutes and 50 texts per month. Over the past few days, I have been receiving spam texts from the same number (did a reverse look up and all I could find was 647-560-2511 is a landline from Iristel In...
Hi AllSo i will be leaving Canada in a couple months and i was thinking of buying a prepaid sim and keeping to use after i return but i do have a few questions.So if i don't use the prepaid sim at all like no calls or messages for a certain amount of...
Why would I be receiving texts and calls meant for someone I don’t know and have never met? They think I’m some French girl and my phone thinks I’m in Ontario and speak French. Customer support has done NOTHING so I’ll ask the “neighbourhood”
Any idea how to fix?
It appears Telus give better deals to former customer (winback offers) than to long time customers. When asked you are just ignored or brushed off
I cannot send email but can receive from my iPhone, but can send from a desktop computer. The passwords are correct on the phone and on the desktop. The message says the user name or password is incorrect. Yet the username and the password on the des...
My speeds are intentionally being throttled to the minimum of 60kpbs when I usually get around 700kpbs to 1mb. Why is telus doing this.
Calls from unknown numbers not ringing on my phone
I'm trying to bring my number from Virgin mobile to telus. BUt on my acccount Plans/Services Manage your phone number it shows me the message: Sorry, you’re unable to change your phone number because your account is within the exchange period. Any he...
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