Mobility Services
Forum discussion about TELUS Mobility services and solutions.
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Apple Watch Series 3 Setup question

Hello Everyone, Seeing that support for Business/Corporate lines is not on the horizon, I was wondering if someone could talk me through how the watch is setup? My main quesiton is: Is there a way to manually assign what number the watch is forwarded...

aelkadri by Connector
  • 2940 Views
  • 1 replies
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Device balance $0.00, what now?

My 24 month contract is up and my phone is paid off. Device balance zero. Yet bill is the same.I understand now that, I can either switch to "Boyd" and stay with my current plan minus what I paid each month for my device, or I can pay for a new phone...

Landry by Just Moved In
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  • 3 replies
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Resolved! DATA and email

Does just checking emails use data?

Stray by Just Moved In
  • 1445 Views
  • 1 replies
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dropped calls iPhone 6 - Grande Prairie, Alberta

Since Apple's latest firmware update which was also closely followed by Telus' network update (verified in Settings>General>About) I have been experiencing an increased frequency of dropped calls substantially more than the 'normal' two or three each...

eoslove by Just Moved In
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Resolved! How do I buy a sim card online?

I went to this link and it won't let me buy online. http://www.telus.com/en/bc/mobility/sim-cards/telus-lte-tri-sim/ . will the NFC trip sim work? it's the only one I can buy online.http://www.telus.com/en/bc/mobility/sim-cards/nfc-nano-sim/

Goy by Just Moved In
  • 7020 Views
  • 5 replies
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Resolved! 1800 numbers are not free calls.

You might not be charged long distance rates but you lose the minutes in your package. Does not seem right to me. The company paying for the 1800 number is trying to make it easier for the customer calling. When the line is busy and you are waiting t...

Ray67 by Helpful Neighbour
  • 10508 Views
  • 7 replies
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Resolved! Nuisance calls

The CRTC says Telecommunications service providers must develop technical solutions to block illegitimate nuisance calls within their networks. I get several random number nuisance calls a day and I have no way to block them. What are you doing about...

inmca by Neighbour
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  • 14 replies
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Terrible Customer Service... No Loyalty....

I have been with Telus for years... I signed up for that new Telus Drive+ which was one of my offers in my account.Then I receive an email stating that I need a $200 deposit? My account is up to date, $0 balance and for the $15 that you charge per mo...

Freddy23 by Just Moved In
  • 1080 Views
  • 0 replies
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