connectivity issues

[HackitZ]

hello,

i have an xperia 5 IV north america version.

why does it never connect to 5g and also have crappy overall reception. i also have a pixel7 pro and it works fine.

the sony xperia 5 IV does have the correct bands.

i kinda remember reading telus limits devices not sold by them and i could call to have them add my imei or something like that.

[FuzzyLogic · Accepted solution]

I found tis reddit thread on the phone and a possible solution:

Xperia 5 iv not working correctly on Rogers network? (Canada) - serious buyer's remorse : SonyXperia...

Hopefully it helps.

[HackitZ]

thanks, i came accross that as well. seems the latest update removed the option.

[HackitZ]

works, thanks