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Resolved! Voicemail - No Personal Greeting Fix iPhone 15

Thought I'd share a fix for a problem I had setting up a personal voicemail greeting on my new iPhone 15 pro, in case others have a similar problem. After setting up voicemail in the normal manner and recording a personal greeting, callers to my phon...

DonW1 by Neighbour
  • 20642 Views
  • 9 replies
  • 3 kudos

Esim

Hi, I’ve been reading on how to activate eSIM. I have found out that I can either wait for the voucher to arrive in the mail or if I go to my settings on my phone and choose use QR code. There is a button there that I can use to enter details manuall...

Lovelyh by Neighbour
  • 1199 Views
  • 1 replies
  • 0 kudos

Service down

My calling services in or out going has been down for weeks in my area. Outage maps show that all is well. Nice phone nice area no service P0J 1N0

I keep getting phone calls from 1 888-537-8118

I keep getting phone calls from 1-888-537-8118 they call when I can’t answer the phone and don’t leave voicemails I have call control on but the number shows in the log as globally accepted. I answered the call tonight but it sounded like I was calle...

Mike11 by Neighbour
  • 5702 Views
  • 1 replies
  • 0 kudos

Received survey text 4717 but I didn’t call in?

Hello, I received a text message on October 28 from 4717 stating: TELUS (Free SMS): 3 quick questions about your recent experience will help your service! How would you rate the performance of (Person’s name), the call-centre representative who assis...

catbird by Friendly Neighbour
  • 2042 Views
  • 2 replies
  • 0 kudos

Ridiculously slow throttle speeds

Second month with Telus mobility, running the 150GB unlimited data plan. Used up my 150GB high speed data and am now on the throttle speeds and it is completely unusable. Just ran a speed test and I’m getting 10kbps speeds when Telus advertises up to...

Milo1996 by Neighbour
  • 1672 Views
  • 2 replies
  • 0 kudos

BYOD upgrade

I've been a Telus customer for about 7 months, while I didn't sign a 2 year contract as I already had a fairly new phone and didn't want to give it up. Now I'm wondering what is the minimum time before you can upgrade your non-Telus device to a new d...

Friendliest neighbours