I got my Shipping Confirmation for my BYOD SIM card on April 1st, and Canada Post says it’s 2 days locally, 3 days provincial, and 4days national. Does the local Telus location for the region of the recipient do the shipping (whenever possible), so t...
I understand that if you sign up for Stream+ and you already have accounts for, say, Netflix and Disney+, then you can link your existing accounts, and that you should have the same "level" of service (like Standard + ads). However, it also says in t...
I had an old phone i got through telus that worked perfectly for 4+ years. Recently the battery has been draining fast so I decided to buy a new phone. Once it arrived I switched the sim card from my old phone into this new one, but now I can't recie...
Does anyone or even does Telus have a idea or guess on when out s23 series phones from Telus will get the 6.1 one UI update Samsung has pushed the update out now it's just of to Telus to push it to us.
I'm starting to seriously regret my decision to switch from Rogers to Telus and it's a combination of customer service and network coverage. First off, I was horribly mislead when I got my services back in December, I got a Pixel 8Pro with a pixel wa...
Dear Telus Mobility Customer Service, I am writing to express my deep disappointment and frustration with the service I have received from one of your agents, Shubham, as well as the handling of my billing concerns by your customer service representa...
Hi, I'm planning a trip to US (Las Vegas) and I currently have the "Unlimited CAN-US 100 5G+" monthly plan. I want to confirm, if I should keep "Mobile Networks" setting as having my "Data roaming" on or off? I understand that with this plan, I shoul...
Hi,Switched to Telus in August 2023. Since that time, there will often be times where texts don't send or receive. Three phones on the account, all different phones, same issue. Happens at home, office, wherever. I have tried the suggested troublesho...
Why is stream + more expensive for EPP mobility? Like $8 more . And less services. I want what is offered for $20 with Disney , Netflix and Prime . I don’t want to pay $28 for Netflix and two subscription services that don’t ever have anything to wat...
We have Stream+ attached to our Mobility Plan. We do not have TELUS TV but we have TELUS HS. Is it possible to activate it on our Roku device?
