Hi, I want to start with that fact that I very disappointed with the Customer Service that TELUS provides under the name of premium service. Impossible to get a hold of a real person and the BOT keeps throwing around every question until it has no mo...
Hey Folks,Just recently joined Telus and my cellular data has random dropouts. This is happening in specific locations on 5G however, TOO many locations. This is really annoying because in my area I go for a walk1) I randomly drop out with 30 seconds...
Okay I'm completely stumped with what to do, literally have tried everything!I had an IPhone 8 and my wife upgraded and gave me her IPhone 12.... My Telus Services do not seem to work on this phone it goes in and out every few seconds and wont keep c...
I am not sure if this is already addresses, but why is telus the only provider who doesnt allow wifi calling outside of canada. it is so absured to do this, in this day and age. Have you seen freedom/videotron's policy? Wi-Fi Calling Service | Mobili...
I can watch j Jets games on my phone fine, but if I try to tether my screen/projector off my phone I'm told I'm out of the regional broadcast area (I'm not) I'm told the problem is that my IP address shows as Toronto instead of MB/Northern ON. Anyone...
I have read about 5G SA being launched in both eastern and western Canada, but I have not been able to connect to it in either Milton or Hamilton (yet). Does anyone have any more detailed information about where exactly 5G SA has already been deploye...
Just spent 3 h on the phone seeking to renew my service and upgrade to an iPhone 15 proafter negotiating with Loyaly, I settled on a 55$ plan w/ 40 g and unlimited CAN-US, with a 10$ discount and a 150$ credit on the device.As the rep was processing ...
Ever since fiberoptic has come to our area, the cellular service is lacking. When we have a power outage, I can’t make a phone call. I can’t use any data. Basically a triangle around Tillsonburg has zero cellular service. What am I actually paying fo...
Hi,Received the text that TTC Subway service is available in select areas. Can we confirm exactly which part of the subway has service and is it 5G data?
There is very poor cell signal in the south Surrey area. Especially near Safeway on 24th and 154th all the way to Home Depot and beyond. It has been like this for the two years that I've had Telus cell phone. What does it take to get Telus to improve...
