Hello,I have call control enabled on my account. A private caller was able to “pass screening”. The private caller is listed in the call control list as passed screening as well.I thought call control would take care of this ?I guess if someone is th...
I Had my phone stolen from me and when I went and got a new SIM card and told them my phone had been stolen they never blacklisted the IMEI. I basically paid $1200 for some random persons new phone I mean it's not really hard to get past frp these da...
Never process a trade in online, even if there is an good trade in bonus credit.The only reason I completed my trade in online was for the bonus credit because duh. I have gotten confirmation that they have already gotten my old device back in Oct. a...
I am absolute sickened by this company and the lack of customer service. I am unable to receive a call-back until JANUARY 5TH. I am trying to lower my plan, as TELUS continues to **** and pillage with fees, while raising the monthly fees to have a ce...
Hello, I am experiencing severely slow data in Beaumont, AB. This has been going on for at least a week now. I get signal and can use voice, but the data connection is so slow I can’t even perform a speed test. I have travelled a bit to different are...
Does anyone know why I can’t add a data topup while travelling? The app and telus online (web service) both syabI should be able to. The app tells me I’m ‘not eligible’ and the web service tells me ‘try again later’.
It amazes me when you contact loyalty department you get someone who doesn't care you are a long time customer. They make you wait long times and at the end they refuse o give you any reasonable deal but will give them to new customers. Then they giv...
The following text was received today from 5803. Seems "phishy".1) Is it legit?2) If so, why the confusing/shortened "bit.ly" URLs?"TELUS Exclusive: for a limited time, get up to 30% off select accessories.Visit your nearest TELUS store to shop the l...
Hello Telus. we are Koodo and TELUS mobility customers. Recently we have consistently experienced reception problems at Burnaby Metrotown, Downtown Vancouver, and inside most of the Costco shopping centers. Some of our friends who are Fido customers ...
Does this plan include roaming in the US? Or do the same $12/day charges still apply? Very frustrating not being able to talk with a person unless you want to wait 3 days.
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