Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Wangiri (one ring drop) spam

I am receiving hundreds of one-ring drop spam calls daily. I have unknown caller notifications turned off, but my Fitbit still buzzes. I need to receive intentional calls for work. What is Telus doing to control this abuse of their network?

MatthewF by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! 2-Step Verification for Twitter

Back in 2016, I wasn't able to receive 2FA codes for Twitter when I was with Telus. Now that it's 2020 and I'm with Bell, I'dl ike to switch back to Telus if this is now available. Back in 2016, Twitter told me Telus wasn't supported. I sent a DM to ...

KevinF by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Voice Mail retrieval from the US

When I call in to my Telus number from a US phone I get to the greeting but when I dial * to interrupt it I get disconnected and can't get my voice mails.

TrevW by Just Moved In
  • 3 replies
  • 0 kudos

5G Costs On Plans

Anyone know how much TELUS is going to charge for 5G? it looks like Bell and Rogers are charging, but I'm curious about TELUS too.

Flanuck by Just Moved In
  • 4 replies
  • 0 kudos

RCS chat can't connect anymore

I used to be connected to RCS 95% of the time. Now my phone can't connect to it at all.I'm in Montreal on a Pixel 3 XL device using Google Messaging.

mikaturta by Just Moved In
  • 0 replies
  • 0 kudos

Unable to contact telus webstore for an order return

Hi,I have not been able to get in touch with anyone regarding an Telus webstore order return. I have tried emailing "" multiple times with no response/acknowledgement whatsoever for more than 5 days.The customer service contact n...

Resolved! Just got scammed on BIB S20 Plus be careful people

I have an offer for an s20 plus on bring it back for 14.17 a month for 2 years and 320$ after to keep it and I have proof in my account of this and Telus reps and supervisors say it's a mistake, that they'll correct the offer but in reality it's 620$...

Voicemail Retrieval

What is the voicemail Retrieval number for Fort McMurray Alberta?I know I can access directly from my phone, and also by calling my cell from another phone and interupting my greeting, but isn't there a retrieval number also I can call, enter my mail...

Sarah6980 by Just Moved In
  • 0 replies
  • 0 kudos