We are a small business with 4 phones. We've been a customer since 1990. In the last year two of our phones are charged at a base monthly rate of $47.50, while 2 are now being charged at a rate of $59.00. The plan is the same. This of course does not...
Device: iPhone 12 Pro purchased new through Telus 2 years ago I was wondering if anyone has had this experience. In Edmonton, I use LTE because if I try to use 5G I find that I often get data timeouts and other connectivity issues despite having dece...
Last Thursday I switched over to Rogers, and I ported my number. I’ve had this number for ten years. Now, whenever I call Telus, the automated voice calls me “Sandra” (not my name). One rep called me Sandra as well, and when I asked her what was up w...
I drive for food courier companies like UberEats, Skip, DoorDash. I've been advised by a couple of them that they have special affiliate pricing for drivers on mobility plans with Bell and Rogers (Red Wireless). The price savings is dramatic!I've spe...
Hi - I just moved to the West Brant area, and the cell phone coverage is absolutely terrible. The calls keep dropping and there is no LTE coverage in the area. What is the solution to this problem? I feel like with the population booming in this area...
I am the account owner, after i make someone on my account the manager, will they be able to pay the bill?
i have been a loyal EPP telus cutomer. this year I have all my family 4 phones up. I went to up grade my kids phones.Kid 1 new apple 14 for$15/ month plus $55 plan. then they charge me an activation fee - for what ? - the agent tells me to call custo...
I am a brand new customer and before I signed up for Telus Mobility, I was told by the agent that the billing would start after I received the SIM card in the mail, ported in my old number, and activated it. However, I just found out from support CHA...
Im trying to contact Telus from Australia so that I can cancel my plan/set up a year long pre-paid service so that I can retain my phone number while I am living abroad for the time being. I have tried contacting these departments at their number: 1-...
I can't connect for the life of me onto the 5G+ 3500 mhz band when I'm in an area that has that coverage. My phone is the Pixel 7 Pro and my plan does include 5G+ capped at 1Gbps?Any help or suggestions? Did someone cripple my phone settings?
