Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Latest topics

Resolved! Connection fee

I tried to get two new phones on line and ended up going to the Telus store for them. Got bill and was charged a connection fee plus an extended warranty fee for both phones which was not mentioned at all. Service rep on line was able to cancel said ...

Br99 by Neighbour
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  • 7 replies
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Resolved! Customer Service

Hi I am looking for the phone number to call to speak to a representative and wondering if they are available in the weekend. I want to make payment arrangements and tried to on chat, however they told me I have to call.

ShawnH by Helpful Neighbour
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  • 2 replies
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Stream plus

Anyone else paying for stream plus but isn’t getting all the services? Or Disney plus isn’t on there yet?

Brk14 by Neighbour
  • 2567 Views
  • 3 replies
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Telus has a poor automated telephone service

Telus has a poor automated telephone service, trying to call in and talk to someone is nearly impossible. Why is it so hard to actually be able to talk to a representative??????Update: Afterfinallly getting transferred to real person on hold for 35 m...

Poor Condo service

I live in a condo on the water near the US border and we only receive US providers for cell service inside our condo. The only service we can get from Telus is in the hallway or in the lobby. The Telus’s wifi acts weird and disconnects when the Telus...

Pfs67 by Neighbour
  • 947 Views
  • 1 replies
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