I tried to get two new phones on line and ended up going to the Telus store for them. Got bill and was charged a connection fee plus an extended warranty fee for both phones which was not mentioned at all. Service rep on line was able to cancel said ...
I topped up my account for my mobile account through my online banking and the payment isn’t showing on my Telus account. Why? How long is it supposed to take? Please help?
Hi I am looking for the phone number to call to speak to a representative and wondering if they are available in the weekend. I want to make payment arrangements and tried to on chat, however they told me I have to call.
I am going crazy, my both home service and mobile connections constantly disconnecting and it's like I am living somewhere in the middle of nowhere in north pole!I live in north Coquitlam and almost every two-three minutes my mobile stops working and...
I know Public Mobile is owned by Telus but is it the exact same coverage as Telus?
Topped up my phone yesterday and it's still not working. Says it's not activated
Anyone else paying for stream plus but isn’t getting all the services? Or Disney plus isn’t on there yet?
I've never been charged for misseed or unanswered calls in the past with TELUS or any other carrier. This changed in November when a couple of our family lines started seeing a bunch of 1 minute incoming calls charged on our bill. Looking at the iPho...
Telus has a poor automated telephone service, trying to call in and talk to someone is nearly impossible. Why is it so hard to actually be able to talk to a representative??????Update: Afterfinallly getting transferred to real person on hold for 35 m...
I live in a condo on the water near the US border and we only receive US providers for cell service inside our condo. The only service we can get from Telus is in the hallway or in the lobby. The Telus’s wifi acts weird and disconnects when the Telus...
