Hi, why is there such throttling of streaming from my mobile device? I’m on a 5G+ plan (with a 15 Pro Max phone), but I can barely watch Twitch or YouTube at 720p. Speedtest always shows 200+ Mbps and otherwise the internet is really fast, but what i...
I’ve switched two phones from Rogers(great provider) to Telus because of the unbelievable deal offered to me $80 after tax for both lines ($40each). Telus does record all conversations so I know they have record of the conversation but now they will ...
The telus Seller promised my monthly would be 55$. I move from virgin to Telus. Then the bills for the last 3months is more than 100$. And Telus to apply the fix told me i must pay my bill first. Is this not a sort of scam from Telus?
I was with Telus for a very long time prior so here’s my story last year March I took over my phone which was a company phone. I was told a certain rate a month 180 that was the least amount two years payout in 1000. I also got the insurance in case ...
I was going to upgrade and get a new phone, will I be able to keep my current number if I switch plans ??
Hi, I have only recently started a 2 year term plan with Telus that I can’t use, since my preferred phone is 3G. Telus doesn’t support 2G/3G networks and mms doesn’t work with older models. Right now I’m using a secondary SIM with Rogers as my main p...
I was in Europe for a 16 days in June. I purchased a 15GB eSim for $30 that covers the whole of Europe and it worked great.I would have preferred using your EasyRoaming services as I it would be easier and seamless. However at 16 days X $16= $256 the...
How can I reach Telus management with my complaints.
So I noticed that voicemails are different now and that sometimes it’ll be a female or male saying “your call has been forwarded to voicemail the person you are trying to reach is not available” and then the other one will be a female saying “you hav...
Hello How do I change voicemail options and 611 from French to English? live in Quebec but English is my first language. It would be easier for me to understand.
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