Has anyone else ordered a iPhone 13 Pro Max recently? I have only
received an email stating "thank you for your pre order" but the device
has been out since September... so are they backordered? I cant even
check my order status because the number do...
Finished 2 years of mobility contract term. Now upgrading device and
renewing contact for 2 more year, keeping same number and everythingWhy
Am I being changed One time connection fee?It not a new connection, it’s
an old connection with new contract,...
My apartment building intercom is connected to my mobile number. I
receive a call when someone buzzes my unit, and in turn I can talk to
the person via my phone, as well as unlocking the front entrance door by
pressing an option during the call. I ha...
I noticed when in areas like Burns Lake, I have a 5G connection, but the
data streaming in very sporadic. It seems sometimes I can load things
quickly, and the next time it just times out. All this while having a
full 5G connection. I was told that d...
I have been trying to solve this problem for over 4 hours now. The
website says "Use any Canadian number with your TELUS account, including
landline numbers" and I cannot port my Canadian (867) area code from
Virgin. I tried on my own using MyTelus s...
Dear Telus,I've been waiting very patiently for my favourite Purple
brand to come out and match both Rogers and Bell with the ability to
share Mobile Data plans with Hotspot Devices. Both direct competitors
have had $10/mo options for ages now and th...
I recently purchased a new Samsung device, and transferred my number
from the old phone ( cracked screen and outdated), to a new phone. Upon
transfer I was charged by Telus as if I were a new customer, needing a
new number and a new account. To the t...