Thanks for getting in touch. Please hold while we connect you.All of our
agents are currently serving other customers. There are 252 people ahead
of you in the queue.Chat started: 13:3513:35 - keith said:help13:35 -
keith said:updating my pre auth pa...
Hi there, Looking to upgrade my Internet 25 to Fibre. Right now I'm
pulling 2 ips. If I do upgrade to fibre, how many ips is Telus
providing? I need 2 ips included or I won't upgrade. Thank you. Stephen
Anyone have a problem with PPTP VPN connections causing the T3200M modem
to crash? This is what I've experienced:- Attempted to connect to my
company VPN but could not connect.- Went into Advanced settings / ALG,
changed PPTP to "disabled" which I be...
Hi, I've received 2 calls now from someone named Jesse from the Fiber
team saying the price has dropped to $3 less than what I'm currently
paying for my 50 connection (not a promotion and will not increase after
6 months, etc...). Yet when I call TEL...
Semi irritated! Talked into upgrading to 4K cable, looked forward to the
much higher resolution movies, etc. "Lots of shows, just look for the 4K
sticker on the corner of the guide for each show". Have not seen
anything being broadcast in 4K yet, oth...
Hello, I'm just wondering about my billing. I have internet 25 (300 gig)
plan with an add on of unlimited data. Can I get rid of the internet 25
& just keep the unlimited add on or do I have to keep both? I just want
the unlimited as it's only $15 an...
I am asking that my balance of GB usage be rolled over each month, I am
paying for it and it is my property, I have asked the CRTC to have this
purchased mandated for all customers and companies have the ability to
do it. I consider the practise of z...
The problem started 2 weeks ago. The picture will become pixelated and
lag for a few seconds once in a while. Over the past 2 weeks the problem
has gotten worse and worse. This PVR is now unusable - picture is
constantly pixelated and lagging, someti...
1) Toggling subtitles needs to be MUCH EASIER. With a family that has
multiple hearing issues, or even just one issue, having to press 3-4
buttons every time is stupidly tedious. 2) When I change channels, I
don't need to see the stupid info bar on t...