Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! Is it reasonable to request Telus run a patch cord to my PC?

Hi guys, Is it reasonable to request that the Telus technician run a patch cord to my PC? When I had a competitors connection, the installation tech ran coax to my PC and then ran a patch cord from the Gateway to my PC. I only need 1 ethernet wire, a...

Crayfish by Organizer
  • 6 replies
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Resolved! Internet - Ports forwarded and DMZ but still blocked - Why?

I have been trying to open some ports to my laptop using my ActionTec's T2200H port forwarding feature but no matter what I do when I test them they remain blocked. The image below shows the home page of my Telus router. As a first step I started to ...

Telus Router Settings.png

Resolved! Blocking unidentified devices on my wifi (using router T3200M)

Hi Everyone, I have noticed a number of unidentified devices on my network, and would like to block them from using my network. I have identified as many as I could, and have 'paused' Wifi for unidentified devices using Telus' My-WiFi app. Note that ...

OmerM by Friendly Neighbour
  • 10 replies
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Telus internet 100 speed test

This is my Telus internet 100 (Bonded VDSL2) speed test on a wired connection. The modem is a 2200 because the tech couldn't get the 3200 working apparently.

Crayfish by Organizer
  • 3 replies
  • 0 kudos

Telus My Wifi App wont update or let me in

Stuck in a loop with the Telus My Wifi App... open app it says needs an update ... redirects to app store and app store says all is good and to just open the app... tried deleting app and reinstalling... no luck

CTrain by Neighbour
  • 1 replies
  • 0 kudos

New modem/router soon?

Repeating my question. Is it possible there will be new modem soon and fmi what the latest pvr model and set top box?

Resolved! Shaw internet and keeping Telus Optik Tv

Hi Forum Friends!We are a basement suite and used to get Telus wifi and Optik tv from our landlord that live above us. We have recently moved to shaw internet (as to have some more data/freedom). We still have the telus Optik tv box and the landlords...

eirish by Neighbour
  • 6 replies
  • 0 kudos


Hello, have a question that I hope can be answered.I have a optik 4k box in the living room and want to run a WAP on the same Ethernet cable by putting a switch between the main router and the TV/wap.. Can this be done and how to do it?I've tried pre...

CanuckRS by Organizer
  • 4 replies
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So it seems

So it seems after some use the T3200M’s ethernet ports maybe faulty...i’ve only had my xbox hard wired since april 10-11 and have had to move down one port

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