Internet & Home Phone
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Resolved! Question about billing cycle

I activated my quick connect fibre optic line on April 29 but my billing cycle is shown April 10 - May 9. Is that not unusual?

joyita07 by Friendly Neighbour
  • 2329 Views
  • 1 replies
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VPN and windows 10 family safety

I'm having a weird problem with residential Telus Internet. Does anybody else have the same issues?About a month ago I noticed that I can no longer monitor or set screen time for Windows Family Safety (windows 10) and I could also not stream some vid...

bjon by Friendly Neighbour
  • 1177 Views
  • 0 replies
  • 0 kudos

Gmail migration with MS Outlook 365

I know there's another thread on the Gmail migration and Outlook 2016 but we now use Office 365 and none of the Telus links include Outlook 365, they latest on them seems to be 2016.I'm doing the changeover Friday, will be doing my wife's next week; ...

home phone

re: home phone chargemy home phone charge has been $.08 per month for YEARS!last year [Dec 2020] when I was switched to the so called "Loyalty Discount"; I was told that my monthly charges would remain the SAME and nothing would change. and yet here ...

Ray1066 by Neighbour
  • 1928 Views
  • 2 replies
  • 1 kudos

Google Maps - How to solve Organization Administrator issue

Hey everyone! We’ve noticed a few threads pop up from customers having trouble getting access to their Personal Google account data (Google Drive, Docs, Sheets, Photos, YouTube, etc.). This issue is typically caused by an error known as “conflicting ...

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cpantelis by TELUS Team Member
  • 65212 Views
  • 21 replies
  • 4 kudos

Multiple access points w/ coax cable and converters?

Currently we have Gigabit home internet, and are using a Netgear Nighthawk R7000 router, with the Telus T3200M set in bridge mode. The router is connected to the modem via a coax cable run through the house, to a converter box, then to the router as ...

Resolved! Modem shows red light

HelloI had to disconnect my modem to change its location and now it keeps showing red light and I lost connection.My guess is the fibre cable is not connected properly but can anyone help me with this problem?I tried multiple times to reconnect all p...

Tako by Neighbour
  • 18527 Views
  • 1 replies
  • 0 kudos
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