Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Latest topics

Router only has 2 ports

Router i received to place in the living room only has 2 ports. I don’t have an extra port to plug in my Philips Hue bridge. Please help!

Brice by Just Moved In
  • 2 replies
  • 0 kudos

Boost Dropping Wifi

Hey guys, I’ve been having a problem lately where my Boost devices are dropping their wifi signal. Not sure why, unless having to work from home is burning them out. For example, today I was watching a movie on my TV, streaming from Disney+ and it fr...

Resolved! Wifi Calling

I purchased a telephone connected through a smart hub. My calls are consistently dropped at just over 11 minutes. My telephone provider checked their end and could not determine any problems (my call to them was even dropped). They said there is a sw...

Theb by Organizer
  • 15 replies
  • 0 kudos

Port Forwarding on Telus Wi-Fi Hub

I am trying to port forward 7 of my cameras on the new Telus Wi-Fi hub (there is no model number associated with this modem, it is just white and sort of cylindrical in shape). Basically, I would like to port forward on port 556. on the ...

Pbrise by Organizer
  • 5 replies
  • 0 kudos


Hello I recently bought purefibre internet I have an issue tuning with my Xbox Clare to Shaw 600 on my Xbox it says I have 600 Mbps but when I upload or down load something I have 10 Mbps witch is making it take longer then the Shaw 600 where I got 1...

iDahl by Just Moved In
  • 1 replies
  • 0 kudos

Optic Tv &internet

I have had optic tv and internet for a couple of weeks. I have nothing now. My modem has orange light for internet, green for Wi-Fi. Have tried restarting modem, reset modem and nothing helps.

Lavonneg by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Trying to find out if I can get Fibre and how.

I'm with another ISP right now. But I'd like true Fibre. My understanding is that there is fibre in my area, but not connected to my building.So I'm trying to find out what exactly Telus needs in order to make that happen. what kind of areas would th...

DenisN by Just Moved In
  • 2 replies
  • 0 kudos
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