Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Customer Service

Hello everyone,Has the customer service been an issue for anyone here? It has been a debacle in my case.I have been a Telus customer since 2001. I moved to my new place in August of 2020 and I am still waiting for an optik TV box that I had ordered r...

Qamar by Neighbour
  • 1773 Views
  • 1 replies
  • 0 kudos

Resolved! Connect ONT and router to patch panel

HiI'm using fibre internet for my home networking. The current setup looks like this:ONT -> Nokia ONT -> patch panel ----wall----> Telus WiFi Hub -> Google Wifi Router [ --------- garage ------------] [----------------living room-----------] I only u...

Binkt by Organizer
  • 3295 Views
  • 5 replies
  • 0 kudos

Resolved! website typo

The 'i want fibre' form has a typo in the third field (by tab order).The input field description should be email, and it requires an email entry, but currently, it says "phone number" instead of email. the fourth input field (by tab order) is correct...

telus-typo-20211019.jpg
qg by Neighbour
  • 1290 Views
  • 1 replies
  • 1 kudos

Resolved! Telus Boost as Access Point in Detached Building

Can the Telus Boost act as an access point (AP) connected through a switch in a detached building with a hard ethernet connection (approximately 100' of Cat6) to the T3200 router in the main residence? The information seems to suggest the Boost requi...

Resolved! Telus My Wifi Hub Scheduling Access

Hi there, We have the Telus my wifi hub and have to pause each device separately. There is no option to set a schedule in the my wifi app. I was wondering if there was any other way to do this. Thanks in advance.

sonia_17 by Neighbour
  • 2090 Views
  • 1 replies
  • 0 kudos

Upload speed way too slow

I just tested my upload speed with and without my VPN turned on, using speedtest.netWith VPN turned off - upload speed was 175 MbpsWith VPN turned on - upload speed was just 3.65 Mbps!Is this normal?

Pesi by Friendly Neighbour
  • 4078 Views
  • 3 replies
  • 0 kudos

Billing the Handicapped

I first got Telus installed because from what I saw and heard they offer the best package. as far as I knew the cable was covered in my rent since I never received any kind of bill. So as you can guess it was discontinued. I called them and they told...

Resolved! Adding a second router to fiber home network

I want to add a second modem/router on my existing home network to get wifi and a wired TV connection to a detached building. I have buried conduit and can run Cat6/Coaxial from the detached building to the house to terminate at the ONT (Alcatel-Luce...

Trending tags
Friendliest neighbours