Resolved! I upgraded to PureFibre 1.5 GB but speed remains 1GB
It is a simple set up, one hard wired computer and Cat6 cable. Telus support not very helpful. I'm confused - did all the restarts etc... Any suggestions ?
Internet & Home Phone
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My last bill was charged $45 for extra usage
Actually I checked my usage when the billing cycle end and it did not over my limit.I call tells customer service and the agent said waive my over usage charge. This is a scam! If not a scam , telus' bill system was hacked!
Best Internet connection for gaming
i only have internet 50 in my home and when i search for the best it just show the internet 50 i mean.. is there a way to increase my speed? i’m really having a hard time connecting cuz it keeps disconnecting on me.
Telus Mail to Gmail
We've always used IMAP and POP and have never used webmail, does this changeover affect us?
Resolved! T3200M vs Wi-Fi Hub-Whats the difference?
I see Telus, has got a new WiFi Hub since we got out T3200M 3 years ago. Anyone know whats different? Telus doesn't seem to explain what upgrades there are.
incorrect wifi password
Our struggles with telus internet continue.... Hooked up the gigabyte package last month. Have been fighting it ever since. For the longest time, all the devices were getting kicked off the wifi at the same time. Nothing could reconnect until we unpl...
Internet Upgrade
If I increase my internet package from Optik 50 to Optik 75, will I require a new telus box and does a technician need to come to the home?
Telus is Forcing me to connect to California Servers Instead of Oregon Fortnite Servers
As this post and this post shows, customers who have Telus are experiencing major ping issues when playing Fortnite. Essentially, anyone with Telus finds themselves connecting to California servers instead of Oregon servers which result in high ping ...
Resolved! Outlook 2013 will not work wtih the new Telus Gmail migration.
On Tuesday I was migrated to Telus email powered by Google. I am able to receive my telus.net emails on the Gmail website.I called Telus tech support and was told politely that as I was able to get my mail online and on my phone that Outlook 2013 was...
Rural internet location qualifications
Looked up my address and it doesn’t qualify for the Telus hub. In the right location I can get a single bar on my iPhone XSmax (I only mention the model because I know different phones represent signal strengths differently). Been suffering beyond po...
wifi cutting out for 20 seconds every hour exact same minutes past the hour
Having a problem that no one has a clue what to do about. My wifi cuts out for about 20 seconds every hour, the same number of minutes past the hours, but a different number of minutes past the hour each day. So one day, it will be 23 minutes past th...
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