Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Several TV shows are mussing episodes. Gor example Next level Chef only shows the last epidode coming on June 22nd. I've watched several before but now none are showing. Quantum leap is jyst saying error. Not even showing any episodes or cast info. Y...
Since the lastest update I have been unable to customize my channel list to channels I actually have. Now I have to scroll through all the channels I don't have just to get to the 2 or 3 I actually watch. Am I missing something? Or is this yet anothe...
I have submitted this a few times. At one point Telus e-mailed me to thank me for my submission, yet nothing has changed. The issue is this; when you pause an “on demand” show, after a few minutes, if you leave it for more than around 5 minutes……a sc...
For several weeks now, I've been having problems with the Telus TV+ app displaying video for a few seconds after it starts but then it shows the error "Sorry an error has occurred. Please try again. ERR_PLAYER_P006". Restarting the TV and/or Chromeca...
We have recently had fibre optic come to our town. We signed up to Optik TV, we have 1 4K pvr, 1 4k hard wired box and 1 arris wireless 4K box. The wireless box only displays 4:3 aspect ratio even though it is set to 1080p, it's not the tv as it disp...
Just switched from Shaw TV and we're a bit disappointed with the Telus remote control, guide page, and recording/playback features. Or maybe we just can't figure out how to use them... (1) On the guide page, I can use the 'channel button' to scroll u...
Has anyone encountered "Error_code_player_P210" in Optik TV channels?This error code presents itself only before 9:30am and for channels 127, 131, 133, 135, 137, and 143. These are mainly major American network channels out of Seattle.The oddity is t...
When will The Telus Tv+ app be available on Xbox series X and S?
is anyone else having more picture freezing this pm.? had telus optik a month now , lately more freezing is happening mostly between 5 and 7 pm. checked all connections , plus did a reboot on modem. thanks . this is in the coquitlam area, b.c.
I am wondering if TV network stations earn money from Telus Optik TV and roughly how much they get. Does anyone know? I assume Telus would need to pay them in order to have something to sell to us to view. But, maybe, the CRTC says these basic statio...
