Optik TV
Forum discussion about TELUS Optik TV Home Services devices, equipment, and solutions.
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Wireless Okptik TV Digital Box Not Connecting

My wireless Optik TV Digital Box is asking me to initialize it. When I follow the process of initializing and then paring I still do not get a connection. Are there any other steps to take or do I call a technician?

Carse33 by Just Moved In
  • 1 replies
  • 1 kudos

Request to share program

Was watching a recorded program and a request popped up up on the screen with a persons name request to share the program with them. Has anyone seen this?

bog by Just Moved In
  • 0 replies
  • 0 kudos

Lost programing

Why did my pvr lose all of my saved programing. No power outage and it seam to be working. Should I replace it.

A1 by Just Moved In
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  • 0 kudos

Optik TV on iOS update

Hey everyone, We have some small, yet exciting news to share. Starting today, May 29th , customers will be able to rent or buy movies On Demand directly through the Optik TV apps on an iPhone, iPad or Apple TV. The old experience, which required the ...

psl by Neighbourhood Alum
  • 0 replies
  • 1 kudos

Optik TV Netflix App - parental Control bug/flaw

Optik TV Netflix App - parental Control bug/flaw I have contacted netflix and they have brushed this bug off as a optik tv set top box problem and that there parental controls / maturity setting works fine.I beg to differ, If you set the maturity set...

J038lack by Neighbour
  • 1 replies
  • 0 kudos

Multiple Telus Optik Boxes in One Room

Multiple Telus Optik Boxes in One RoomI’m new to TELUS optik tv. How do I change the remote/box frequencies so that I can use three different remotes to run three different boxes/TVs in the same man cave. The tech support I talked to said it wasn’t p...

Jaycee7ca by Just Moved In
  • 2 replies
  • 0 kudos


Could please give an update on when will HBO Max be available on Telus? And will in be apart of the Crave package at no extra charge.HBO Max said it was be launching May 27/2020 and cant find any information on when Telus will provide it...Thank youT...

Youwish by Just Moved In
  • 3 replies
  • 0 kudos

Slimline 2 remote; help

Jumped from shaw, I just got connected with optiktv And i got the slimline 2 remote control.I am trying to figure out “TV input/ Aux key” does this remote has this key? I dont seems like to find it, it doesnt make sense that todays people have to car...

Tinky by Neighbour
  • 2 replies
  • 0 kudos