Vacation Hiatus

[Mayfirst]

How do I arrange a vacation hiatus for Optic alone? I can only see internet + Optic for hiatus. I need to leave my internet connected. 

[A-B · Accepted solution]

Hello! Vacation suspension of service is actually not available for Optik TV by itself, with our option being to downgrade the service down to our Essentials/Core service to reduce the monthly cost to the bare minimum. You would need to speak with our team over the phone at 1-888-811-2323 to get this done!