Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
So they came an installed on Saturday. For some reason they were not given my cable box. So I called. Then was told he'd send it out right away and there's be a compensation on my bill. Call today for an update as no other information was given. Then...
I reported this issue back in April, as have a number of other subscribers. I need to use the guide and go into Channel 121 : Check News at 5 show-details to view upcoming timeslots and then individually flag each day's episode to be recorded. I can ...
Hi @Optik-Kate Well, I wasn't going to post any new issues, because, well, what's the point, I haven't seen any improvements other than adding 15 days to the recording retention... But here we go, a new issue to add to the list... Tues 21st Nov. CH30...
I started using the Telus TV Plus app/website to stream live tv. It works 50% of the time only. When it doesn't work, it doesn't allow you to login/seems like their website is crashed. Is anyone else having this problem or know a solution?
Can anyone comment on the picture quality difference between watching on Telus' hardware versus using the Apple TV app?I'm about to move from PikTV to Optik Core and am wondering if there's an advantage to using their hardware. I'd rather just contin...
I've been subscribing to PikTV for years using an Apple TV and the Telus app (formerly the PikTV app). Since they rolled out the new Telus+ app I've noticed that the picture quality is horrible. This is particularly true of the TSN channels. My contr...
Is there a setting anywhere on the new Android TV box to have it automatically go to sleep at a certain time of the day? I have a relative who often falls asleep with the TV on, and would like it to automatically shutoff around 10pm each night. The T...
I am looking at buying the latest Optic TV box, but have a couple of questions.1. do. you actually need the Telus box to watch Telus TV?2. do I have to have the optic box to record and watch recordings on Apple TV?3.. do I need the optik box to recor...
Why has Season 31 Episode 8 of This Hour Has 22 Minutes (CBC - last week’s show) not appeared yet on TV On Demand? Usually we can watch On Demand shows the next day or two after airing.
Are there any plans to include upcoming program reminder option in Optik TV similar to what we had with Shaw? It is useful for disabled residents with accessibility deficienciesWould appreciate a reply.Thanks
