***Application closed on October 4th*** Dearest Neighbours, Since the launch of the new Optik TV service through the TELUS TV+ platform, we’ve been working hard at implementing your valuable feedback! We’ve gotten to know some of you through this for...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Anyone know why I can watch an American Station (eg CBS) TV on my apple TV and not get interrupted by the Canadian feed. I.E If I watch football on a regular TV I get the CTV feed on the CBS station but if I watch the same thing on my Apple TV this d...
I have a netflix account but do not have a paid package through Telus. My netflix was created before switching.When i go to Nexflix app and sign in it wont accept my login through Telus tv. However with internet connected to my tv I can sign in throu...
HiDoes the Arris VIP5662W support ARC?I have a Sony STR -DN1080 Home Theatre Receiver and a new LG OLED55C1AUB If not does Telus have a box that supports ARC?
Anything new for this issue?I want to have Optik TV in my garage, but it's out of range for my router. I read the post from 2018 which said there may be something in the works. Hoping there is.... Thanks.
Does anyone else wish there was a "Continue Watching" section in Telus On Demand like Netflix, Amazon Prime etc?
Last week I switched theme pack subscriptions. The old channels disappeared as expected but the new channels have yet to appear. In my tv guide. I can find them in the Optik TV app but not through my actual pvr box. I've tried calling in, chatbot, tw...
I unfortunately switched to Telus in 2019 on a 2 year contract - for the next 3-4 months I was getting billed for On Demand shows I never watched, ordered or frankly knew existed.... THEN they finally gave me one new box. I still received bills for u...
Hi again, folks. Just wanted to post one more thread to highlight another issue I had with my recent switch to Telus. Someone (hi @Vgjfelix if you're still out there!) actually posted about the exact same problem three years ago, but that thread is n...
Hi, folks. Recently switched from Shaw to Telus with Optik TV. The installer set the TV boxes up as wireless, but I've switched them to ethernet for reliability (and the wireless signal is definitely not strong enough for 4K content in one room). I h...
When I press menu item: Add, remove, swap your theme packs, premium options, and channels.Only 8 of my 11 theme packs show up????
