Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I'm trying to watch content from my local network in 4K. But I can't seem to get the Telus box to display in anything over 1080p. This is the max resolution shown in the device settings. I'm using the HDMI cable provided with the box and The monitor ...
This morning I saw shows with green "new" and "live" just like the guide on TelusTV-21T. Another thank you to the group in making both guides function the same.
I can’t seem to start from the beginning or a recording or stop a recording without cancelling it outright.I only record live sports and sometimes I want to start “catching up” before the game is over but the PVR does not have an option to play from ...
I have the Apple TV box, My subscription includes The Basics + Crave, PIK TV so why is it asking me to sign up and pay?
I recently signed up for Optik TV. Just received the installation kit in the mail a couple days ago, went to install it and there was no remote control included in the Wireless Digital Box Kit, even though it shows on the installation guide it should...
The fairchild 2 on demand channel isn't being updated for the show “Happily ever after” should have 2 episodes but not even listed on demand. Other on demand shows have the selection but are empty. On demand episodes now also have a shorter date befo...
Current Shaw/Rogers customer, forced to switch from our old classic cable boxes to their new Ignite boxes, but hate it so far. Aside from technical issues, our 86-year-old father-in-law can't figure out the new system/remote and we're all frustrated....
For the past 3 years we have recorded jeopardy every night with no problems, using the record series function. About a month ago, it just stopped recording. It still shows up as a recorded series, but doesn’t record. Also, if we watch it live and hit...
I have been having issues with my PVR for a month or so now. When I watch a program that I have recorded, the PVR suddenly stops. With the statement popping ip, " Recording not available. Make sure this digital box and the PVR are connected to the ne...
For example, I like to browse thru hockey games and watch the goals scored. I watch the scoreboard and once it changes I review the goal. With new system I cannot do this!!! Arrrgh! Are we moving forward or backwards with this new system??Also, I do ...
