Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Last few days the online version has been buggy. Was working and now will not accept a command to play a show live or recorded. I can record the show I want to watch, it just will not play live or recorded. This is all channels at current time. When ...
We have been working with Optik support for over a month to get our channel packs to work on our TV boxes. When we log in online the TV+ app, they are enabled but can't get them on the boxes. We've tried two other boxes, countless hours with tech sup...
If it's relevant, this is for TelusTv-21T. Why are 'New' programs broadcast out of order for the 'Series'? So after months and months we can now supposedly see 'New, Live' etc. listings in the program guide, but why do so many appear out of numerical...
I've quite enjoyed the Hollywood Suit free preview available over the holidays and am hoping to add it to my Optik package to continue using it after January 5. When I search for it to add to my package, the only 'Hollywood Suit' I see says it is 'On...
I was thinking about this time delay for a resolution to an issue. Optik Kate let us know Bulk delete ability may be available in June. Now we know there is hope in 6 months. Is there a priority list? I mean Bulk delete is needed for sure and would b...
I migrated to the Cloud PVR last night (was using the 4K PVR previously). On the Android box, I can record and playback recordings, but when I use my Apple TV (ethernet) or iPad (WiFi) with the Telus TV+ app playing back a recording is restricted wit...
I am able to set a Series to Record, however not all episodes are recorded. The missing episodes seem to be random. It seems that this is an issue since the inception of the Telus digital TV boxes....is it going to be fixed?
hi,i bouth the telus tv+ but i cannot log in my account on my app tv 4k in the telus tv+ app. it say (connection error, missing authcode/state) i am in the region of montreal. normaly telus are not in this region for residential tv and internet. But ...
Not applicable anymore.
ErrorSorry, an error was encountered. Please try again. If the problem persists, visit telus.com/telustverrors for more details about error messages.java.net.MalformedURLException: no protocol:Have been getting the same error ever since changing phon...
