Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I can't log in, It didn't sign in automatically so i have to sign in manually. Everytime I try it just says login failed even I already put the right email and password. I tried doing it on my phone and computer still login failed
We have only had Telus for 2weeks now but have not had success with any recordings. On the app it shows that we have recordings but I can only play a few of them back. On the tv I have not been able to play back a single recording. When we look for t...
I have not been able to record many of my favorite channels. I would hit record once and the red icon would appear without problem. As soon as I hit it twice to record the series, the icon changes to the three red dots and shortly disappears.Even whe...
It’s been advertised on tv for a month that season 12 of letter Kenny is available Christmas Day. It’s not showing up on crave on demand and everything I have looked up states it’s available to others today. I have reset my box to make sure I wasn’t ...
The primary PVR Telus box works perfectly. When I watch using the secondary box, video of live TV only plays for 7 or 8 seconds then either says “Television signal has been lost” or just freezes. Changing the channel allows the video to again play bu...
Canada Drag Race Season 4 Episode 5 is missing from PikTV. All the other episodes are showing so it’s just an issue with that one episode.
Hello, I'm testing out a Telus Android TV box alongside my Telus Wireless 4K box. I noticed that Global News BC1 (channel 845) is available on the Wireless 4K box, but not on the Android box or Telus TV+. Is there a reason for this? Will BC1 make it ...
Are there any plans to give the iclould PVR more functionality?I can’t record any local daily news as a series I can’t extend the record time for sporting eventsShaw’s PVR had no problem with these items. These are pretty basic things a PVR should do...
Hi All, I've recently signed up for Optik TV and included is one Telus TV box. All other TV's in the house have an Apple TV so I have questions - how many of these can watch simultaneously? Also how do I create a separate login for the Telus TV apps ...
I recently got a Telus Android TV box since I am moving over from my old contract to a new one. I am doing a side by side comparison of my current Telus Wireless 4K boxes, and the new Telus Android TV box. I noticed that on the Android box, the relig...
