02-21-2024 02:53 AM
When will Telus upgrade the tv app to include recorded shows?
02-21-2024 12:22 PM - edited 02-21-2024 12:23 PM
On the latest Optik TV platform, cloud PVR recording does allow recorded programs to be watched on a number of devices. You can check out the page at our website HERE.
02-21-2024 01:26 PM
02-21-2024 01:43 PM
Hi @250LR, cloud recording is only compatible with the latest Optik TV platform. If you're a current Optik TV customer with earlier versions of 4K boxes, you can request to be migrated via this link: telus.com/tvboxrequest
However, please remember that you cannot revert to older equipment once the migration is complete. I encourage you to review feedback from other users within this forum to make an informed decision before migrating. Hope that helps!