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02-25-2024 06:19 PM
Is there a four digit code(s) for the TelusTV-21T box?
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02-26-2024 02:44 PM - edited 02-26-2024 03:10 PM
Hi @Cakehead what remote do you use? Does it work via IR or bluetooth? If bluetooth, you could try pairing via Settings > Device settings > Remotes & accessories.
If it's only IR, you'd likely have to connect with the remote manufacturer, as it's up to them to decide which devices to support. Their remote pairs to the TELUS box, not vice versa, so they would need to program it on their end.
In general, we cannot guarantee that certain functions (voice control, Netflix/Prime launching) will work with 3rd-party remotes.
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02-26-2024 02:44 PM - edited 02-26-2024 03:10 PM
Hi @Cakehead what remote do you use? Does it work via IR or bluetooth? If bluetooth, you could try pairing via Settings > Device settings > Remotes & accessories.
If it's only IR, you'd likely have to connect with the remote manufacturer, as it's up to them to decide which devices to support. Their remote pairs to the TELUS box, not vice versa, so they would need to program it on their end.
In general, we cannot guarantee that certain functions (voice control, Netflix/Prime launching) will work with 3rd-party remotes.
