Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Hi @Optik-Kate Well, I wasn't going to post any new issues, because, well, what's the point, I haven't seen any improvements other than adding 15 days to the recording retention... But here we go, a new issue to add to the list... Tues 21st Nov. CH30...
I started using the Telus TV Plus app/website to stream live tv. It works 50% of the time only. When it doesn't work, it doesn't allow you to login/seems like their website is crashed. Is anyone else having this problem or know a solution?
Can anyone comment on the picture quality difference between watching on Telus' hardware versus using the Apple TV app?I'm about to move from PikTV to Optik Core and am wondering if there's an advantage to using their hardware. I'd rather just contin...
I've been subscribing to PikTV for years using an Apple TV and the Telus app (formerly the PikTV app). Since they rolled out the new Telus+ app I've noticed that the picture quality is horrible. This is particularly true of the TSN channels. My contr...
Is there a setting anywhere on the new Android TV box to have it automatically go to sleep at a certain time of the day? I have a relative who often falls asleep with the TV on, and would like it to automatically shutoff around 10pm each night. The T...
I am looking at buying the latest Optic TV box, but have a couple of questions.1. do. you actually need the Telus box to watch Telus TV?2. do I have to have the optic box to record and watch recordings on Apple TV?3.. do I need the optik box to recor...
Why has Season 31 Episode 8 of This Hour Has 22 Minutes (CBC - last week’s show) not appeared yet on TV On Demand? Usually we can watch On Demand shows the next day or two after airing.
Are there any plans to include upcoming program reminder option in Optik TV similar to what we had with Shaw? It is useful for disabled residents with accessibility deficienciesWould appreciate a reply.Thanks
Hi, I have 1 standard and 2- 4K boxes, hooked to older TVs. While watching a show on PVR, both 4K boxes randomly switch to Amazon on 424. Happens 2 or 3 times in 3 or so hours of watching the PVR. Very annoying. Does anyone have any suggestions? Trie...
Hi, we were having issues with our old wireless box, they sent us a new telus TV digital box, however, it was not compatible with out existing wired box for recordings. They sent us a new wireless box but no remote. Is the Telus tv digital remote com...
