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Optik TV & Internet service out

I woke up early this morning to find both our internet and TV is down. I called Telus at 9am & because of the long wait time, they were to call me Bach within the hour. No call back & still no internet or TV. Anyone else having an issue? I’m on Abbot...

Missing eposides on demand

We just finished season 5 of how to get away with murder On Netflix. We wanted to watch season 6 on demand but it is only showing episodes 5 and up. The 1st 5 eposides are missing. Where are they and how can I watch it?!

Resolved! Telus Optik box restart deleted all my recordings

While using the skip feature to bypass sections of a recording I did not want to watch the playback would play intermittently and freeze. I found out by using the fast forward or rewind instead the playback would play properly. Usually a restart will...

Trending Programs

The Telus home screen now shows a selection of trending programs. Does this mean that Telus is now tracking our TV viewing? If so, it seems like a privacy issue.

DonC by • Organizer
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Resolved! Scheduled PVR recordings not happening all of a sudden

In the last 3 days, any PVR recordings I've had scheduled (which have recorded just fine ever since we got Optik well over a year ago) ... now they aren't recording. If I look ahead in the guide, it shows the red dots that show they're scheduled to r...

LoriRuss by • Neighbour
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  • 3 replies
  • 0 kudos
Friendliest neighbours
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We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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