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Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by • Community Manager
  • 800 Views
  • 0 replies
  • 2 kudos

Resolved! Formula1

Cannot find the channel for the racing Formula1 on Optic Tv, please help?!

Parisfr64 by • Just Moved In
  • 2961 Views
  • 1 replies
  • 0 kudos

modem t3200m is offline

In my wifi app, the status of the modem t3200m is offline but we still have access to the internet. However, I find the connection is slow. What should I do?

PaulRozie by • Friendly Neighbour
  • 1713 Views
  • 2 replies
  • 0 kudos

Pause or schedule the Optik TV box

I'm looking for a way to pause/schedule my Optik boxes. I have a child that gets up in the night and watches TV. I tried blocking all the channels but she found that you can still use the search function on the remote to access shows. I have gone to ...

KarlaMK by • Just Moved In
  • 1005 Views
  • 1 replies
  • 1 kudos

Optik TV app

Does the Optik TV app only work with WiFi and not data on an iPhone?

65Val by • Coach
  • 680 Views
  • 2 replies
  • 0 kudos

Channel bundles

I’m supposed to get some more free channels in my new package which ones can I choose from

Fayzie by • Just Moved In
  • 625 Views
  • 1 replies
  • 0 kudos

No digital audio with on demand content

My Marantz receivers plays no audio if I use my TELUS 4K pvr to play “On Demand” content (but all live content works fine). The Marantz AVR shows “Dolby digital” bitstream but zero audio.If I set the TELUS box to output “stereo” on demand content pla...

Ss_blake by • Organizer
  • 2741 Views
  • 5 replies
  • 0 kudos

Crave+HBO doesn’t stream

I have CRAVE+HBO combo and I cannot stream any Crave On demand content. There is also no option to purchase Crave. I can only stream HBO on demand. How can I fix this?

TV Guide

Anyone else having issues with the TV guide that Telus don't seem to be able to rectify?? I have along list of issues driving me crazy!!

Jeff7777 by • Just Moved In
  • 843 Views
  • 2 replies
  • 0 kudos
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