Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
New glitchy video bug has just started happening with the Optik TV app running on an Apple TV 4th Gen box. About every 30 seconds or so, the video freezes for about 5 seconds, then will unfreeze and race "fast forward" over a second or so to catch ba...
Channel 3000 "entering the Ukrainian category" suddenly appeared on my channel guide here in Calgary. There is nothing Ukranian there but a static picture of the usual Telus channel categories.However:Take your remote and click Guide/options/guide se...
I would like to avoid using the T3200M router that telus provides, and use my own. I have seen some posts of people getting to work, but they are quite old now (for example: https://forum.telus.com/t5/Internet-Home-Phone/Solved-3rd-Party-Wireless-Rou...
I have been watching The Americans on FXNow on Demand. I am currently on season 6 and last night watched episode 7. When I tried to watch episode 8, I received the following message " Unable to play video. Please try again later." I tried several tim...
In light of recent events, we have seen first hand that Putin has no regard for innocent lives. I am disappointed that Telus still offers RT as a channel option considering it is nothing less than a propaganda channel for Putin. I challenge Telus to ...
Recently, our previous TELUS STB has been replaced with IPV6015. Now when everything is turned off, then turned on, the Samsung TV can no longer detect the LG soundbar as a receiver and the speaker settings on the Samsung TV select "TV Speakers" by d...
The audio of all CBC channels is glitching in and out for weeks now. Sooooo annoying! How to fix it?
For the last couple of years, we have been seeing more and more channels being discontinued and our bills increasing. When will we get to see more channels added to the various theme packs? I’m getting pretty tired of just seeing CTV or CBC content. ...
Any chance Telus will come out with illuminated Optic remotes? Not having them light up makes for awkward use in dim lights.
I Telus denying access to Fox News? I can’t PVR their programs nor do I have access when is sign in to the app using my Telus login.
