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PVR Issues

Just Moved In

We have 4 TVs all with PVRs so that I can watch my shows whether in the kitchen, bedroom, living room, or gym.  My problem is that, although the livingroom one works all the time with no issues, all the other ones will randomly not have my PVR shows available.  The message say "There are no programs available".  When this happens it lasts for months and then randomly it starts working again.  I can watch regular TV shows, it just affects the recorded PVR shows and when it happens, it happens to all except for the living room PVR.  I've tried unplugging and starting it up again but that doesn't work.  Any ideas why this is happening and how I can fix it?


Community Power User
Community Power User

It's unclear if you have the older Telus boxes or the new digital ones. If you have the older boxes you could try these instructions to reset all your boxes:


How to reboot your Optik system | TELUS Support

Just a long time customer hoping to help.