Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
What is the HDMICEC in the current Telus digital box or PVR? You guys just added that a few months ago what does that setting do? Thank you.
What problems are you guys facing with optic evolution right now? One guy made a video on it and he said he can’t record because he was a pig TV subscriber.
Will this option still be available when the new system rolls out “When you’re watching a live program, your PVR will automatically save (buffer) it for up to 90 minutes. This allows you to pause, rewind and fast-forward (up to the present moment) wh...
Do I have to pay extra Netflix subscription fees if I am paying for the Telus channel already
Are you guys able to send me the Optik evolution or no Telus when I talk to them they keep saying it’s available in April for existing customers can you guys please send it out to me since I got the evolution remote
Is there any way to mark a show or season as watched in the Telus tv app?This app is terrible for tracking progress. Most of the time it fails to log progress in episodes and since the new Telus app rolled out some shows I can’t get it to track in an...
Hello Does the Arris VIP 5662W PVR support Dolby Vision? My Sony TV has an HDMI port that allows an HDMI signal selection of either Standard, Enhanced or Enhanced (Dolby Vision) it’s the port I have my Arris PVR connected to. Thx.
Telus: With reference to https://help.netflix.com/en/node/128339?g=c0a66aaa-a712-489b-913f-ecace59fd099&lkid=URL_LEARN_MORE_1&lnktrk=EVO ... How does one set the primary location in NetFlix app in Optik-TV? (Television is not a "smart TV" -- it is sh...
@KHR Is this the box Telus is using for the new service?https://www.commscope.com/product-type/broadband-video-devices/video-devices/set-tops/video-devices-for-android-tv/vip7802/
Hello I have had a problem for several months that has become worse. When I turn my TV on it can have a green screen. I can hear the audio from a program and I can change channels. I have changed HDMI cables and got a new PVR. When I unhook the PVR H...
