Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
We have Sportsnet and TSN in our optik TV. When we're away from home is there anyway we can sign into Sportsbet online so we can watch the Canucks games? Would customer service be able to give us a login ID and PW?(I'm guessing not..?)
I’m supposed to have 3 on demand credits but can’t find them. It says push the on demand button & go to the deals & coupons section but I can’t find it. When I try to pick a show my credit doesn’t show as an option.Any ideas?
What happen to what is new this week under the TV on demand as not showing any more?
Unplugging and plugging it back in doesn’t fix it. Cable tv is fine . Telus is the problem. Nothing fixed it
Anyone else having problems accessing Prime on channel 424?Mine just locks up at the loading screen.Luckily our TV has it on the remote.
Not sure what is going on here, but (some) recent, both scheduled and actual recordings have bizarre titles rather than just S1:E4. Doesn't appear to be channel specific. E.g.:
I posted this, probably a year or more ago. Your response was “thank you for bringing this to our attention, we’ll take a look at that”. It’s still just as bad, unchanged. Here’s what happens. I find - for example - a Crave show in On Demand. I watch...
Does Apple TV+ and Disney+ work on the new android OptikTV boxes? I just upgraded my channel packages only to find that neither of these channels (apps) works on my current OptikTV 4K box. Well bleep bleep I added these channels to my lineup precisel...
How do I change my Optik TV channels or package [overall] when it isn't showing as a service on MyTelus?? (App or webpage). New Service
