Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Latest topics

Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 582 Views
  • 0 replies
  • 1 kudos

Mother's Day

Hey Everyone! Mother's Day is just around the corner, and I wanted to get some ideas for something awesome to watch with the special lady in my life! Any good movie recommendations? (and gifts perhaps while we're here, nothing's off the table!) Calli...

A-B by Community Manager
  • 3198 Views
  • 4 replies
  • 2 kudos

Optik Box HDMI switching to DVI

Hello-My Optik box has all of a sudden stopped working on my main TV(a 6 month old RCA RHOS651SM)It gives me a snowy screen of static, and I noticed that the input on the TV Displays as DVI instead of HDMI as it used to.I have tested on other HDMI po...

ThatMike by Just Moved In
  • 1014 Views
  • 1 replies
  • 0 kudos

Sound

how do you get ride of the sound made when the guide button is pushed

BTaylor by Just Moved In
  • 697 Views
  • 1 replies
  • 0 kudos

BBCFHD

Is BBCFHD off the air? It shows up in my Sudscribed channel guide, but is black when I go there.

65Val by Coach
  • 3806 Views
  • 13 replies
  • 0 kudos

Taped playback of PVR

Is there a reason I can’t watch my taped shows on the PVR? Is there a way to reboot

Stuball by Just Moved In
  • 497 Views
  • 1 replies
  • 0 kudos

Streaming Shows and Movies

Hey Everyone! Welcome to the new catch-all thread for all things streaming content. NETFLIX, Amazon Prime Video, Crave, Disney+...you name it, here's where we can discuss it! Our team wants to know what shows and movies you're bingeing on, what you'r...

A-B by Community Manager
  • 2998 Views
  • 7 replies
  • 3 kudos

Optik TV app

Why is the Optik TV app limited to only two simultaneous users? If my kids don’t have TVs in their rooms there should be a way to allow more than two .

MarnieB by Just Moved In
  • 577 Views
  • 1 replies
  • 0 kudos

UIW4001 Set Top Box

When the Telus technician was installing my Optik TV Service he mentioned you can buy a small round device that could sit on top of the TV to replace the UIW4001 wireless set top box. What is this device called, brand, and where can they be purchased...

Gord3 by Just Moved In
  • 483 Views
  • 0 replies
  • 0 kudos