TV On Demand

[Help1234]

What happen to what is new this week under the TV on demand as not showing any more?

[A-B]

Are you referring to the menu on the left hand side when selecting 'On Demand' on your Optik remote?

[Help1234]

Yes

[A-B]

I see it. Press 'On Demand', menu pops up on the left hand side, 'New Releases' about halfway down right under 'Featured. It's also showing on the app for me as well.

[busymomru1]

If I am not mistaken, the question asked was 'where is NEW THIS WEEK  under the TV on demand' - no longer option?… You answered with new releases, which is movies and paid programming… How we used to see it was, you would go to on demand & on the left-hand, you would scroll to TV on demand and then at the top on the right, click on new this week .....You could click into there and see all the programming that was new this past week from live TV… That is missing now, and it just takes you to major networks… I do not wish to click through every single major network for old and new programs.....I really miss and like the feature that is now missing… NEW this week under TV on DEMAND

[Help1234]

Yes that is what I was trying to say. My first post ever on the web. Please bring back this option. Thanks

[A-B]

Gotcha. This was an update done recently, and I'll pass the feedback along to our Optik team for sure.

[busymomru1]

Thank you!!!

Hoping it’s brought back soon!

IMO - It was the best feature of ‘On Demand’

[busymomru1]

I too am missing it - great way to see what I wanted to watch and what I missed .... and contrary to the HELP reply - I no longer see it  ... what is described below as I followed the instruction is PAY programming/ movies NOT TV programming you were inquiring about if I am reading correctly

[busymomru1]

This was addressed a while back and was stated it would passed on and I was told to inquire thru here .... soooo...

Any update?!? Will you be bringing back the NEW THIS WEEK TV ON DEMAND feature - I really appreciated this feature and I know there are others talking about it … why did you take away /change something that’s not broke?!? Every time I go into TV on DEMAND … I get frustrated and end up using a streaming platform finding something else to watch … it’s one of the reasons I kept TV thru you!!!!

[A-B]

To keep things clean, I've moved this to the same thread as before (no need to keep making new topics about the same thing). This feedback has been given to our Optik team regarding the last release a while back that updated it to "New Releases". No updates as of yet, but we'll let everyone know when/if we hear anything.

[KateLois]

Yes, that sucks. That was a really important feature. Please bring it back, Telus!

[TELUS_Support]

Thank you for your feedback. We understand how important this feature is to you. We passed this along to the Optik team.