Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 30715 Views
  • 129 replies
  • 5 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 31752 Views
  • 43 replies
  • 7 kudos

NBA League Pass, et al.

Trying to resubscribe to NBA League Pass for the upcoming Season. I go to the TelusTV+ box and try to subscribe and it tells me I have to go to Telus.com/NBA. OK, I do that and that page tells me to do it on the Telus TV Box. C'mon people, what is th...

Not able to log in to Telus Tv+

I am trying to log into telus tv+ website i get error message saying You are not currently logged in please try to login again.and when trying to log into app i get auth-error.Had a chat with customer support even they are clueless please help me!!

nikusa by Neighbour
  • 811 Views
  • 1 replies
  • 0 kudos

Resolved! Favorite channels

I finally got the ability to choose favorite channels from my subscribed channels. GREAT right.However, my wife does not know that after you turn it off and back on again you have to again and again choose favorite as it defaults to subscribed. Also ...

Rocky3 by Rockstar
  • 3019 Views
  • 9 replies
  • 1 kudos

no fast forward and can't resume recording

I just switched from Shaw and there doesn't appear to be any fast forward function for recorded programs. If I hold the forward (right side of the wheel) it goes so fast it's useless. Also when I stopped watching in the middle of a recorded show and ...

Adult (porn) channel category 900 appeared today

HiWas there a glitch today? All of a sudden we had adult viewing channels on our TV and the sport group (900s) had been renamed “Adult” - I saw one channel and it was definitely not for kids!! Would like to have a reply as to what happened today - th...

Marcus007 by Friendly Neighbour
  • 6322 Views
  • 8 replies
  • 0 kudos