a month ago
a month ago
Hi there!
I wanted to attach this guide for general troubleshooting: Click Here
If you need further help, please send me a message 😁
a month ago
a month ago - last edited a month ago
Hmm, that's definitely odd. What did the techs say when they were onsite in your home to troubleshoot? are you on the latest Optik experience or have you been a TV customer for a while now?
a month ago
a month ago
Gotcha. I understand that @El-Eric is on the case already so I'll leave you in his capable hands!