TELUS Neighbourhood

ODAWG27 · a month ago

For whatever reason Sportsnet 4k (channel 920) has had an issue where the audio and video is out of sync. The other Sportsnet channels seem to be fine. I've unplugged everything and nothing has changed. I have a soundbar and switched to tv speakers but the same thing happens, the audio and video remains out of sync. Rogers says it's not on their end. So i dont know...

KHR · a month ago

Hi @ODAWG27

Thanks for bringing this to our attention. I was able to replicate your experience and our A/V team was able to resolve. Things are back in sync for me...is yours better now?

View solution in original post

KHR · a month ago

Hi @ODAWG27

Thanks for bringing this to our attention. I was able to replicate your experience and our A/V team was able to resolve. Things are back in sync for me...is yours better now?

ODAWG27 · a month ago

I just put it there and it does look like it has been fixed...I will keep on channel to see but looks like it may have been fixed...thanks!