Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
We were promised 7 boxes on signing by sales, and again by several of loyalty. The 7th box has never arrived. I have now called in 9 times with wait times often in excess of 3 hours each time as there have been several transfers often. It is very irr...
Hi, Anyone else have issues where programs record just fine then for some reason dont record anymore? There is plenty of space on my PVR and i can see the program is set to record but it just doesnt happen. I have reset my modem and unplugged all of ...
Anyone have two Telus TV 21T boxes?If yes how did you manage to get a second one. I was curious and logged into my Telus. No offers presented themselves. But they still offer a free TV.
We set a series recording on 702 and it works sometimes and then disappears. Try to set again and it will not take.Random recordings are corrupt when trying to play.Guide is very slow to refresh going forwards only a day.Too many steps to delete a re...
again I’m getting no sound from JUST the global channels!
I just recieved notice that Google Assistant will no longer be supported by my new Samsung Smart TV effective March 1st. Will this affect the ability to use voice control on my the digital tv box that we have just recieved?
Does anyone know how to program this wonderful Telus remote? I like its radio frequency buttons better than Shaw except for the Volume button that is used for synching the remote with the TV (which is not RF). It reminds me of the old JVC TV remote i...
Just trying this feature out and after log in, it just goes to a black screen, with no errors or anything to explain what's going on. I did see mention that 3rd party cookies are required to log in, so I white-listed https://www.telustvplus.com but i...
I unintentionally cancelled my disney+ subscription and I am trying to renew it. I still have it for another month but would like to renew it. I click the renew now button, it spins for a bit then does nothing. Any ideas?
On January 30th, the four Stingray Music Video channels disappeared from my subscription - I now get "You are not subscribed to this channel". There was no notice of this, and if packages are going to be subdivided into smaller and smaller sets so yo...
