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Access Hub NH20A Installation

woodman010
Neighbour

I have received mixed information as to where the white box should be installed. It is on a glass table below TV but have been told it should be installed on the wall? 
 Can anyone here tell me what is correct?
thanks folks. 

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

The placement of the white box can impact your connection quality, so it's important to have it set up correctly. Typically, these devices are best placed in a well-ventilated area with minimal interference, and wall-mounting can sometimes offer a cleaner setup and better signal stability. However, if the current placement on your glass table is providing a good connection without issues, there's no immediate need to move it. If you're experiencing connectivity problems, we recommend wall mounting it, ideally near the main TV or close to where most of your devices are used.


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