Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 0 replies
  • 1 kudos

Resolved! Recording Sattelite tv from receiver to Portable hard drive

I was using a portable hard drive to record on my receiver without the PVR, but it quit, died, blewup.. won't work any more.. had only used it a handful of times. Which type of Hard Drive should I be using?

Resolved! Who missed another Olympic event due to guide inaccuracy, technical ineptitude!

2nd morning in a row where Olympic Curling GOLD final featuring Canada was listed on chl 12 @ 5:30 and it recorded the Sochi2014 Olympic banner for 3 hrs. It still shows that I recorded both Curling events. Had an online chat with 2 Telus people yest...

Ann by Friendly Neighbour
  • 6 replies
  • 0 kudos

Resolved! Relocating Optik tv to a different room

When I had Optik installed I picked the rooms that I wanted TV in. Since then I have decided that I would prefer to have it in a different room. 1. Can I simply move the box to the other bedroom and hook it up to the cable outlet?2. At the location i...

bbc0 by Just Moved In
  • 27 replies
  • 0 kudos

Resolved! Aux on remote

Further to some comments about using the AUX with the Slimline remote, I thought I will relate my experience. I was able to get my RCA tv working with the remote by using code 29 and waiting for almost 10 minutes. I then was able to get my Sony sound...

3DLen by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Sound quality on Optic TV

I have had Optic TV and other services from Telus for over 3 years. Overal I am happy with the service. One item in particular that bothers me is the sound quality on all channels including the pay per veiw or on demand movies. I have a high end soun...

Resolved! PVR crashing

About once per month my pvr all of a sudden freezes does not matter what is being watched or whether something is being recorded. The picture disappears and all the lights go out on it except for the green one, you can hear it powering down. After ab...

anicols55 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! RE: More pvr room optik tv

So sharing a PVR isn't working out so well, its almost full so what are my options? I have a nice 1 TB hard drive left over from Shaw with a SATA connection? What about using the USB port? TIA.

Resolved! optik tv

i neeed an answer now, just moved, resting after horrible day, and brand new tv has gone bizzare need to get to talk to technician now, but dont have a bill or anything

Resolved! Replacement optik tv remote

Hi how do I go about reordering a replacement remote as a number of the buttons are sticking or intermittently not working

MikR by Just Moved In
  • 8 replies
  • 1 kudos