Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Optik TV hasn't worked for me since about Thursday, August 1, 2019, in the downtown Vancouver area. Anyone else? No error message, it just hangs forever on the Optik TV launch screen with the three status boxes. This refers to both connecting via WIF...
This app is nothing but one problem after another. Trying to watch ball game on sports net pacific or other sports net channels and I get an error message and to try again later. This is a constant problem. Then I will get a not connected to the inte...
so i have an updated Dell XPS Windows 10 64bit 1903 update with latest update for google chrome canary and firefox! 67.04 Intel I7 7Gen 7700 Gtx 1080 512GB SSD2TB HDD Desktop... @Nighthawk The Optik link is broken fr me.. Error Code 404 File not foun...
My TV is all of a sudden asking for a pin to watch anything how can I reset
New to Optik (have been long time Netflix, used to that user experience & search)Couple questions:- I can find the Crave channel & can browse Movies or TV Series. Question is: does Crave have a search capability similar to Netflix to search by genre,...
There was a post about this issue before and I know there are others experiencing the same problem: Channel 422 - Netflix Play anything, press down arrow, choose English [CC] subtitles, and nothing happens although they are still checked off. Toggle ...
Can I download shows from Optik TV onto my laptop like on my PVR, so that I can watch them when I am off the grid (like on an island or airplane) ? If so, HOW? Thanks!
i used to be with Shaw up to recently, and changed over because the channel selection seemed better. I have since noticed the audio quality is very inferior to Shaw cable. If I watch Netflix (or anything) through my bluray player as opposed to the Te...
Came back after a few days away from home, had to reset all our boxes due to technical issues. Lost all of our scheduled recordings (eg what was supposed to record tonight didn’t). Also when trying to access older recordings (pre-reset), it plays but...
I can’t seemed to get my new 4K optiv tv box to use the Ethernet connection instead of using wifi. Tried watching Netflix app on it... and it was so slow!!! I looked into the systems menu and there’s no way for me to default the box to Ethernet and n...
