Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 0 replies
  • 1 kudos

Anyone not happy with the FF on the PVR?

I am talking about the 4K PVR.I am talking about the 3x FF.So when searching for something I press the 3x and when I see the picture I like(looking for) I press play.Where does it start to play? About 4 minutes earlier.So then start with 2x ff or ski...

Just_LH by Ambassador
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  • 0 kudos

Wwe network on demand

Why is there barely any content available on demand for wwe network subscribers? Some of the titles are even empty and contain no episodes like 205 live. There are thousands of titles included with the subscription but only 90 are available. For $13 ...

Devon1 by Just Moved In
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Lobby Cam

So.. Shaw has the capability for a lobby cam in multifamily buildings. Does Telus Optik TV has something similar?

xanman by Organizer
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Optik 4k not working

It says too many tv streams in use but I have 4k tv only 1 box on and nothing recording

Samsung Soundbar not syncing to Slimline 2 Remote

I recently purchased a Samsung TV (NU8000) and sounder (HWN550). I was able to sync the TV so the optic remote turns the telus box and TV on/off, but it will not control volume at all. What are the code (s) to program the soundbar to I can control vo...

JC22 by Just Moved In
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  • 0 kudos

Audio cuts out on one channel, wireless box

Optik TV, we have a DVR hard wired connected to one tv. A wireless digital box connected to another tv. On one channel only, the sound intermittently cuts out and only on this tv. If I tune to the same channel on the tv connected to the wired dvr, I ...

Resolved! Has Telus fixed the glitches in the Technicolor 4K HER boxes?

Hey all, Backstory here is, about 6 months ago, I upgraded to the 4K Technicolor boxes. Problems ensued from the beginning. The boxes, all 3, within 5 minutes of each other would reinitialize. I have a Sharp TV, and the Telus remote would turn the TV...

Zman2k2 by Ambassador
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  • 1 kudos

Telus 4K TV Upgrade

Is there a fee or additional monthly charge to upgrade to 4K tv. Recently upgraded to Telus Fibre and internet 75, so the network is there.

PWC123 by Just Moved In
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  • 0 kudos

Resolved! netflix

with telus can you get netflix as part of a package deal 

Resolved! My optic cable was turned off?

I was told today that the reason that my internet downloads were only 28.3 mbps (instead of the 150 im paying for) is because my fibre optic was "turned off" and I have been running on copper.Ive had issues like this the whole past year that Ive supp...

DD2 by Friendly Neighbour
  • 14 replies
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