Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV User Experience Research Group

Dearest Neighbours, Since the launch of the new Optik TV service through the TELUS TV+ platform, we’ve been working hard at implementing your valuable feedback! We’ve gotten to know some of you through this forum, especially the regular community con...

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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PVR does not record

For the last 3 days my PVR is not recording.It does not record schedule recording nor live recording (clicking the record button while watching). I have tried everything: resetting the box. unplugged and plug it back in, resetting the modem/router, u...

IMNegan by Neighbour
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Fiber Optic Upgrade In Nelson BC

They're installing the fiber optic lines street side, is there an e.t.a. on Optik TV in Nelson BC?

AudioBoy by Just Moved In
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Optik TV: Webplayer

Hi. The Optic TV Android App works fantastic! Whenever I stay at a hotel with SD TV, I fire up my Android Pad. However, I would like to watch Optic TV on one of my computers at Home. Sometimes the wife has one, and the grandkids the other TV we have....

Jim60 by Just Moved In
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PVR Recording

2 shows I set to record yesterday instead recorded a completely different show. Why?

BillM1 by Just Moved In
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Optik control via internet/IP

1. Is the Optik Slimline 2 remote IR and/or RF/Bluetooth based ? Does the Optik 4K box only support IR ? I would think not as most people now hide the box behind the TV!2. Is Optik 4K box controllable via automation platform like Crestron ? IP or RS2...

Ss_blake by Organizer
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VIP5662W

Hi all, I rebooted my 5662 PVR because my other TVs were acting up. Now the internet is working fine and the wireless TVs are fine but the PVR wont connect and has solid lights - LINK, Bluetooth and Record. Im scared to reboot the modem again and los...

JP123 by Just Moved In
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No signal

Over last couple days I’m having issues with not only my tv , cell phone and loosing signal and connectivity overall .Lat night I couldn’t use TV or my cell phone !Does anyone in the neighborhood have same problems?

Pa by Just Moved In
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