Dearest Neighbours, Since the launch of the new Optik TV service through the TELUS TV+ platform, we’ve been working hard at implementing your valuable feedback! We’ve gotten to know some of you through this forum, especially the regular community con...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
For the last 3 days my PVR is not recording.It does not record schedule recording nor live recording (clicking the record button while watching). I have tried everything: resetting the box. unplugged and plug it back in, resetting the modem/router, u...
They're installing the fiber optic lines street side, is there an e.t.a. on Optik TV in Nelson BC?
Hi. The Optic TV Android App works fantastic! Whenever I stay at a hotel with SD TV, I fire up my Android Pad. However, I would like to watch Optic TV on one of my computers at Home. Sometimes the wife has one, and the grandkids the other TV we have....
2 shows I set to record yesterday instead recorded a completely different show. Why?
We've tried all of the support available online, including powering down the modem for 5 minutes. The wireless box turns on and we see the instructions to pair but after pressing the "Ok" button on the unit and the WPS button for 10 seconds on the mo...
1. Is the Optik Slimline 2 remote IR and/or RF/Bluetooth based ? Does the Optik 4K box only support IR ? I would think not as most people now hide the box behind the TV!2. Is Optik 4K box controllable via automation platform like Crestron ? IP or RS2...
Hi all, I rebooted my 5662 PVR because my other TVs were acting up. Now the internet is working fine and the wireless TVs are fine but the PVR wont connect and has solid lights - LINK, Bluetooth and Record. Im scared to reboot the modem again and los...
The title says it all. Although it could say "Incredibly clunky".
For after this virus is all over I want my mom to upgrade pvr and set top and get faster internet.. Just wondering what the latest model is...?
Over last couple days I’m having issues with not only my tv , cell phone and loosing signal and connectivity overall .Lat night I couldn’t use TV or my cell phone !Does anyone in the neighborhood have same problems?
