Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I am trying to pair my Telus Wireless Optik box (model IPV5050)to my new Telus Booster.The Telus Wireless Optik box and Telus Booster go thru the pair cycle but do not end up connecting.Does anyone know if an Optik Wireless Optik box can even pair wi...
I was told that I could have YouTube in my spare room , for which I think when Telus upgraded my pvr in my family he gave me to understand that I would be able to watch in the spare room too, however,i now get a message saying need to upgrade your bo...
Why does Optik still not allow you to search across all content sources (Live Tv, On Demand, YouTube App , Netflix)?Shaw BlueCurve has been doing this for 2 years.Come in telus ! Release an update already.
Hello, I've been trying to reach Telus Support on the phone for a few days, but haven't been successful so far, the waiting time is too long (understandably, given the scenario). The chat agents are not available. Maybe someone here might be able to ...
BBC World News, channel 821, is listed on the free preview page, yet it is not active at our house. I've power-cycled modem, PVR, and set-top boxes, without any joy. Ideas?
i have tried to sign into sportsnet now and global tv with my optik tv account but it wont work. i can sign into the optik app but not things like sportsnet now and global tv apps. i have have tried to create a new optik tv account i made to the conf...
For the last 3 days my PVR is not recording.It does not record schedule recording nor live recording (clicking the record button while watching). I have tried everything: resetting the box. unplugged and plug it back in, resetting the modem/router, u...
They're installing the fiber optic lines street side, is there an e.t.a. on Optik TV in Nelson BC?
Hi. The Optic TV Android App works fantastic! Whenever I stay at a hotel with SD TV, I fire up my Android Pad. However, I would like to watch Optic TV on one of my computers at Home. Sometimes the wife has one, and the grandkids the other TV we have....
2 shows I set to record yesterday instead recorded a completely different show. Why?
